1. Can you tell us about your background and experience in mental health or a related field? Can you tell us about your background and experience in mental health or a related field?
2. What motivated you to apply for the Mental Health Advisor position with our team? What motivated you to apply for the Mental Health Advisor position with our team?
3. Describe your experience working in a secondary care setting or with patients experiencing serious mental illnesses. What were your primary responsibilities? Describe your experience working in a secondary care setting or with patients experiencing serious mental illnesses. What were your primary responsibilities?
4. Could you provide an example of a situation where you had to assess a patient's mental state? How did you approach it, and what was the outcome? Could you provide an example of a situation where you had to assess a patient's mental state? How did you approach it, and what was the outcome?
5. What psychological interventions or strategies are you familiar with that you would use to de-escalate a mental health crisis over the phone? What psychological interventions or strategies are you familiar with that you would use to de-escalate a mental health crisis over the phone?
6. How do you prioritise clinical symptoms when dealing with multiple patient calls? Can you walk us through your decision-making process? How do you prioritise clinical symptoms when dealing with multiple patient calls? Can you walk us through your decision-making process?
7. Can you share a situation where you successfully coached a patient or family member in distress tolerance or emotional regulation strategies? What techniques did you use? Can you share a situation where you successfully coached a patient or family member in distress tolerance or emotional regulation strategies? What techniques did you use?
8. How do you ensure that your communication is both compassionate and effective when speaking with patients in crisis? How do you ensure that your communication is both compassionate and effective when speaking with patients in crisis?
9. This role involves working as part of a diverse team. How would you describe your teamwork style? Can you share an example of a successful collaboration? This role involves working as part of a diverse team. How would you describe your teamwork style? Can you share an example of a successful collaboration?
10. How do you handle disagreements or conflicts within a team, especially in high-pressure environments? How do you handle disagreements or conflicts within a team, especially in high-pressure environments?
11. Given that this role requires flexibility, how do you approach working night shifts while maintaining your overall well-being? Given that this role requires flexibility, how do you approach working night shifts while maintaining your overall well-being?
12. Describe a time when you had to adapt quickly to a change in circumstances or priorities in your job. How did you manage that situation? Describe a time when you had to adapt quickly to a change in circumstances or priorities in your job. How did you manage that situation?
13. Why do you believe it is important to empower patients, carers, and families in managing distress and crises? Why do you believe it is important to empower patients, carers, and families in managing distress and crises?
14. How do you ensure that you are providing equitable care to all patients, considering diverse backgrounds and needs? How do you ensure that you are providing equitable care to all patients, considering diverse backgrounds and needs?
15. If you were faced with a situation where you had to refer a patient to another service, how would you approach that discussion with them? If you were faced with a situation where you had to refer a patient to another service, how would you approach that discussion with them?
16. What do you think are the most significant challenges facing mental health services today, and how can this role contribute to overcoming those challenges? What do you think are the most significant challenges facing mental health services today, and how can this role contribute to overcoming those challenges?
17. What have you learned from your previous roles that you believe will benefit you in this position? What have you learned from your previous roles that you believe will benefit you in this position?
You can answer as many of these questions as you want.
Good luck!