Interview for Mental Health Advisor - Discover Great Care Jobs and Jobs In Care Today

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Practice Interview

Mental Health Advisor • Slough
Berkshire Healthcare Foundation Trust

Thank you for your interest in the position of Mental Health Advisor in Slough with Berkshire Healthcare Foundation Trust.

This is a video practice interview and we use your computer's webcam & microphone device's camera phone's camera to record your answers.

We record your answers one at a time. The whole thing should take you less than five minutes.

Interview Progress What to expect Continue below

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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Then, we'll ask you to answer one or more questions of your choice from the list below:

1. Can you tell us about your background and experience in mental health or a related field? Can you tell us about your background and experience in mental health or a related field?

2. What motivated you to apply for the Mental Health Advisor position with our team? What motivated you to apply for the Mental Health Advisor position with our team?

3. Describe your experience working in a secondary care setting or with patients experiencing serious mental illnesses. What were your primary responsibilities? Describe your experience working in a secondary care setting or with patients experiencing serious mental illnesses. What were your primary responsibilities?

4. Could you provide an example of a situation where you had to assess a patient's mental state? How did you approach it, and what was the outcome? Could you provide an example of a situation where you had to assess a patient's mental state? How did you approach it, and what was the outcome?

5. What psychological interventions or strategies are you familiar with that you would use to de-escalate a mental health crisis over the phone? What psychological interventions or strategies are you familiar with that you would use to de-escalate a mental health crisis over the phone?

6. How do you prioritise clinical symptoms when dealing with multiple patient calls? Can you walk us through your decision-making process? How do you prioritise clinical symptoms when dealing with multiple patient calls? Can you walk us through your decision-making process?

7. Can you share a situation where you successfully coached a patient or family member in distress tolerance or emotional regulation strategies? What techniques did you use? Can you share a situation where you successfully coached a patient or family member in distress tolerance or emotional regulation strategies? What techniques did you use?

8. How do you ensure that your communication is both compassionate and effective when speaking with patients in crisis? How do you ensure that your communication is both compassionate and effective when speaking with patients in crisis?

9. This role involves working as part of a diverse team. How would you describe your teamwork style? Can you share an example of a successful collaboration? This role involves working as part of a diverse team. How would you describe your teamwork style? Can you share an example of a successful collaboration?

10. How do you handle disagreements or conflicts within a team, especially in high-pressure environments? How do you handle disagreements or conflicts within a team, especially in high-pressure environments?

11. Given that this role requires flexibility, how do you approach working night shifts while maintaining your overall well-being? Given that this role requires flexibility, how do you approach working night shifts while maintaining your overall well-being?

12. Describe a time when you had to adapt quickly to a change in circumstances or priorities in your job. How did you manage that situation? Describe a time when you had to adapt quickly to a change in circumstances or priorities in your job. How did you manage that situation?

13. Why do you believe it is important to empower patients, carers, and families in managing distress and crises? Why do you believe it is important to empower patients, carers, and families in managing distress and crises?

14. How do you ensure that you are providing equitable care to all patients, considering diverse backgrounds and needs? How do you ensure that you are providing equitable care to all patients, considering diverse backgrounds and needs?

15. If you were faced with a situation where you had to refer a patient to another service, how would you approach that discussion with them? If you were faced with a situation where you had to refer a patient to another service, how would you approach that discussion with them?

16. What do you think are the most significant challenges facing mental health services today, and how can this role contribute to overcoming those challenges? What do you think are the most significant challenges facing mental health services today, and how can this role contribute to overcoming those challenges?

17. What have you learned from your previous roles that you believe will benefit you in this position? What have you learned from your previous roles that you believe will benefit you in this position?

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1. Can you tell us about your background and experience in mental health or a related field?

queygP0a General Questions

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Interview Summary
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Role: Mental Health Advisor in Slough

Interviewed on Thursday 10 April 2025 at 16:13.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nMental Health Advisor with Berkshire Healthcare Foundation Trust in Slough\n\n The post is based at Britwell Health Clinic, in Slough, which is a quiet part of Slough, but which gives quick access to the main areas as well the neighbouring localities. The ideal candidate will be someone who truly values the opportunities that the mental health professionals have in assisting people going through difficult times in their lives. They will be passionate about helping people with Serious Mental illness. These posts offer the ability to work flexibly at hours that suit you. Whilst there is an expectation to cover night shifts, these will be scheduled to meet your needs. The team is very supportive with many very experienced practitioners from different clinical backgrounds. The Health Advisor will be a key individual within the Mental Health Urgent Care Services for Berkshire and work as part of Crisis Resolution and Home Treatment Team's Triage Team to review all referrals received by CRHTT. These referrals may be via NHS 111, patients, carers or from other teams both within and outside of the organisation. The post holder will provide basic health advise to patients who have been identified as not requiring onward referral to the CRHTT, or other services, and support them in managing their own symptoms at home whilst working under the guidance of a registered professional. The post holder will be responsible for the prioritisation of presenting clinical symptoms, throughout a 24 hour period. This will include the transfer of patient calls to the appropriate responders by undertaking brief clinical risk and mental state assessment, formulation and brief psychological interventions for people presenting in mental health crisis. The post holder, working via telephone, will be responsible for validating, de-escalating crisis and coaching people in distress tolerance and emotional regulation strategies using a range of brief psychological interventions, empower patients, carers and families to manage distress and crisis effectively About us The must haves for you to be considered for this role: Experience working on a secondary care setting or psychology background Compassionate and caring Likes working in a team For further information about the role, please see attached job description and person specification. We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required. "}