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Practice Interview
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Saving... jbns3wBp East Sussex Healthcare NHS Trust {"required":[],"optional":[{"id":"queqIxKv","grouping":"General Questions","question":"Can you please introduce yourself and outline your professional background, particularly in relation to digital health records or customer service?"},{"id":"quevhNo3","grouping":"Organisational Skills","question":"Can you describe a time when you had to manage multiple tasks or projects at once? How did you prioritise your workload?"},{"id":"queXFxMt","grouping":"Customer Service and Empathy","question":"How would you handle a situation where a team member is struggling to meet the demands of their role, especially in terms of customer service?"},{"id":"queqSiMK","grouping":"Leadership and Team Management","question":"What is your approach to supervising and supporting a team? How do you ensure that team members feel valued and motivated?"},{"id":"queWAf2y","grouping":"IT Literacy and Technical Knowledge","question":"What is your experience with digital record systems, such as IFIT/Evolve? How do you keep yourself updated with new technologies or practices in digital health records?"},{"id":"quecrmla","grouping":"Problem Solving and Initiative","question":"Describe a challenging situation you’ve faced in a previous role related to health records management. What steps did you take to resolve it?"},{"id":"quewBCtQ","grouping":"Accountability and Trust Policies","question":"What does accountability mean to you in a healthcare setting, and how would you enforce proper adherence to NHS and ESHT policies within your team?"},{"id":"quemqrcx","grouping":"Motivation and Continuous Improvement","question":"What drives your passion for improving patient experience, and how have you demonstrated this in your previous roles?"}]} ![]()
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Practice Interview
Practice Interview
Digital Health Records Team Leader • East Sussex
East Sussex Healthcare NHS Trust
Thank you for your interest in the position of Digital Health Records Team Leader
in East Sussex
with East Sussex Healthcare NHS Trust.
East Sussex Healthcare NHS Trust
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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Then, we'll ask you to answer one or more questions of your choice from the list below:
You can answer as many of these questions as you want.
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1. Can you please introduce yourself and outline your professional background, particularly in relation to digital health records or customer service? Can you please introduce yourself and outline your professional background, particularly in relation to digital health records or customer service?
2. Can you describe a time when you had to manage multiple tasks or projects at once? How did you prioritise your workload? Can you describe a time when you had to manage multiple tasks or projects at once? How did you prioritise your workload?
3. How would you handle a situation where a team member is struggling to meet the demands of their role, especially in terms of customer service? How would you handle a situation where a team member is struggling to meet the demands of their role, especially in terms of customer service?
4. What is your approach to supervising and supporting a team? How do you ensure that team members feel valued and motivated? What is your approach to supervising and supporting a team? How do you ensure that team members feel valued and motivated?
5. What is your experience with digital record systems, such as IFIT/Evolve? How do you keep yourself updated with new technologies or practices in digital health records? What is your experience with digital record systems, such as IFIT/Evolve? How do you keep yourself updated with new technologies or practices in digital health records?
6. Describe a challenging situation you’ve faced in a previous role related to health records management. What steps did you take to resolve it? Describe a challenging situation you’ve faced in a previous role related to health records management. What steps did you take to resolve it?
7. What does accountability mean to you in a healthcare setting, and how would you enforce proper adherence to NHS and ESHT policies within your team? What does accountability mean to you in a healthcare setting, and how would you enforce proper adherence to NHS and ESHT policies within your team?
8. What drives your passion for improving patient experience, and how have you demonstrated this in your previous roles? What drives your passion for improving patient experience, and how have you demonstrated this in your previous roles?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nDigital Health Records Team Leader with East Sussex Healthcare NHS Trust in East Sussex\n\n We are recruiting! A Digital Health Records Team Leader (Band 4 on a Fixed Term Contract or Secondment for up to 12month ) Digital Health Records (Apex Way) Are you: Organised? Positive? Empathetic? Reliable? IT literate? Motivated to support the NHS? Do you have: Customer service experience? A good work ethic? A \"can do\" attitude? Initiative? A passion to improve patient experience? A sense of accountability? As the Team Leader you will be responsible for supporting the Deputy Digital Health Records Manager in supporting the provision of a responsive, effective and efficient Digital Health Records service to the Trust making sure the team constantly meets agreed targets and service level agreements. Support the management of the Digital Health Records team with supervision, support, undertaking appraisals and training. Ensuring adherence to NHS and ESHT policies. The post holder will require excellent communication skills, have a very positive and flexible approach to work, be motivated and ready for the next challenge and also enjoy working as part of a busy team. Knowledge of IFIT/Evolve and previous Health Records experience is desirable, however full in house training will be provided. This post will support with preparing the department for the introduction of a New electronic patient Record (EPR) system. To support the Deputy Digital Health Records Manager in the day to day management of the Trust's Digital Health Records department. Promoting and ensuring all Digital Health Records are managed to the required data quality standards. To be responsible for the daily staffing resources in order to provide the variety of tasks relating to paper and electronic patient Health Records for the Trust, which will include the pulling and preparation of patient Health Records to ensure that they are in the correct format for scanning. The post holder will be responsible for managing the team of Digital Health Records Clerk's and Digital Health Records Courier Drivers to ensure that the patient records are managed in line with Trust policy. Previous applicants need not apply About us For further details and person specification relating to this post Please see Job description attached Please note: This advert may close early if a high volume of applications are received "}