Community Phlebotomist • West Bromwich Sandwell and West Birmingham NHS Trust
Thank you for your interest in the position of Community Phlebotomist
in West Bromwich
with Sandwell and West Birmingham NHS Trust.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you tell us a bit about your background and what motivated you to apply for the Community Phlebotomist position with our Trust? Can you tell us a bit about your background and what motivated you to apply for the Community Phlebotomist position with our Trust?
2. What do you think are the most important attributes for a successful Community Phlebotomist? What do you think are the most important attributes for a successful Community Phlebotomist?
3. What experience do you have in phlebotomy, particularly in a community or home healthcare setting? What experience do you have in phlebotomy, particularly in a community or home healthcare setting?
4. How do you ensure accuracy and attention to detail when taking blood samples? How do you ensure accuracy and attention to detail when taking blood samples?
5. Could you describe your proficiency with IT systems, particularly SystmOne, and any previous experience with similar software? Could you describe your proficiency with IT systems, particularly SystmOne, and any previous experience with similar software?
6. Can you give an example of a time when you successfully worked as part of a team? What role did you take on, and what was the outcome? Can you give an example of a time when you successfully worked as part of a team? What role did you take on, and what was the outcome?
7. How do you approach communication with patients to ensure they feel comfortable and informed about the procedure? How do you approach communication with patients to ensure they feel comfortable and informed about the procedure?
8. Have you experienced a situation where there was a miscommunication within your team? How did you handle it? Have you experienced a situation where there was a miscommunication within your team? How did you handle it?
9. This role requires working in a busy environment. How do you manage stress and maintain high standards of service delivery under pressure? This role requires working in a busy environment. How do you manage stress and maintain high standards of service delivery under pressure?
10. Can you give an example of a time when you had to use your initiative in your role? What was the situation, and what did you do? Can you give an example of a time when you had to use your initiative in your role? What was the situation, and what did you do?
11. How would you handle a situation where a patient is anxious or fearful about having their blood taken? How would you handle a situation where a patient is anxious or fearful about having their blood taken?
12. In your view, why is it important to have a caring and friendly disposition in a phlebotomy role? In your view, why is it important to have a caring and friendly disposition in a phlebotomy role?
13. This position involves acquiring new skills and knowledge. Can you discuss how you approach professional development and keeping your skills up to date? This position involves acquiring new skills and knowledge. Can you discuss how you approach professional development and keeping your skills up to date?
14. What areas of phlebotomy or patient care are you particularly interested in developing further? What areas of phlebotomy or patient care are you particularly interested in developing further?
15. Do you have any questions for us about the role or the Trust? Do you have any questions for us about the role or the Trust?
The preview image will be black while recording; please just continue to record your answer as normal.
Interview Summary •
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Role:Community PhlebotomistinWest Bromwich
Interviewed on Saturday 29 March 2025
at 06:59.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCommunity Phlebotomist with Sandwell and West Birmingham NHS Trust in West Bromwich\n\n SWB are currently looking for a Community Phlebotomist to join our Trust. You will be working within a team, be able to use your initiative and be willing to acquire new skills and knowledge. Attention to detail will be a key characteristic. You must be able to work in a busy environment and have a strongly held commitment to high standards of service delivery. We are looking for well-organized, motivated, enthusiastic, friendly individuals with excellent communication skills to join our Community Phlebotomy Service. To obtain blood samples from in patients, mainly in their own homes. IT skills are required to use our Systmone appointment and patient record system. This role is ideally suited for someone who is caring, friendly and has an extremely steady hand. You will need excellent communication and interpersonal skills to work and communicate with a large team across multiple sections. About us Please see attached Job Description and Person Specification for dull details of what this role entails "}