General Porter - Relief • Wrexham and Community Hospitals Betsi Cadwaladr University Health Board
Thank you for your interest in the position of General Porter - Relief
in Wrexham and Community Hospitals
with Betsi Cadwaladr University Health Board.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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You can continue the interview below.
First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you tell us a little about yourself and why you are interested in the General Porter role? Can you tell us a little about yourself and why you are interested in the General Porter role?
2. What do you know about Betsi Cadwaladr University Health Board and its services? What do you know about Betsi Cadwaladr University Health Board and its services?
3. Have you had any previous experience working in a health care or similar environment? If so, can you elaborate on your duties? Have you had any previous experience working in a health care or similar environment? If so, can you elaborate on your duties?
4. Customer care and a focus on service delivery are crucial in this role. How would you ensure that patients and staff receive the information and support they need? Customer care and a focus on service delivery are crucial in this role. How would you ensure that patients and staff receive the information and support they need?
5. The portering environment can be unpredictable. How do you adapt to changing circumstances or unexpected workloads? The portering environment can be unpredictable. How do you adapt to changing circumstances or unexpected workloads?
6. While it is not essential, the ability to speak Welsh is desirable for this role. Are you proficient in Welsh, or are you willing to learn? While it is not essential, the ability to speak Welsh is desirable for this role. Are you proficient in Welsh, or are you willing to learn?
7. Safety is paramount when handling patients and goods. Can you explain your understanding of health and safety considerations in a portering role? Safety is paramount when handling patients and goods. Can you explain your understanding of health and safety considerations in a portering role?
The preview image will be black while recording; please just continue to record your answer as normal.
Interview Summary •
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Role:General Porter - ReliefinWrexham and Community Hospitals
Interviewed on Sunday 2 March 2025
at 15:34.
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interview.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nGeneral Porter - Relief with Betsi Cadwaladr University Health Board in Wrexham and Community Hospitals\n\n We currently have an opportunity in our Portering Services Department for an enthusiastic, motivated individual to work within the Wrexham Maelor Hospital and across Community sites. The post holder will respond to requests for the movement of patients and goods in an appropriate and timely manner to provide a comprehensive and efficient service. This will involve the lifting, transferring, pushing and pulling of substantial weight with the assistance of mechanical aids where a risk assessment has identified the need to use them these may include sack and pallet trucks, driven and hand held tugs / mechanical movers, stairwell climbers. The Health Board offers excellent working conditions including a generous entitlement of paid holiday, enhanced pay for weekend working and an opportunity to join the Superannuation Pension Scheme. We are offering permanent contract of employment for the following post: 1 Full time post (37.5 hours a week) - working days per week on a rota to include nights, weekends and bank holidays. Rates of pay are £12.00 per hour, with enhanced rates for work undertaken on a Saturday (£17.44per hour) and Sunday (£22.56 per hour). If this all sounds like you and you have the drive and enthusiasm to make a difference with a key sense of customer care and focus to deliver, we want to hear from you today. Portering Services provides essential support to all areas of the hospital. The porter will be expected to react to the various challenges within the working environment, and the workload may be increased due to external influences including the environment, weather, patient capacity etc. The porter will work as part of a team contributing to the smooth running of the service, providing an efficient and effective response to requests for patient movement, assistance in emergency situations, collection and delivery of samples and medicines etc, whilst ensuring that other tasks such as delivery of meal trolleys, linen, goods and mail etc are carried out in a timely manner. Whilst many of the tasks are generally routine the daily functioning of the service may be unpredictable therefore a flexible approach is essential and the post holder will be expected to use own initiative. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About us You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. "}