1. Can you tell us about your previous experience in a housekeeping or cleaning role? Can you tell us about your previous experience in a housekeeping or cleaning role?
2. What specific cleaning methods are you familiar with, particularly in a healthcare setting? What specific cleaning methods are you familiar with, particularly in a healthcare setting?
3. How do you prioritise your tasks when you have multiple cleaning duties to complete in a limited timeframe? How do you prioritise your tasks when you have multiple cleaning duties to complete in a limited timeframe?
4. Are you familiar with the National Specification of Cleanliness 2007 and the NHS Cleaning Manual? How would you ensure compliance with these standards in your daily work? Are you familiar with the National Specification of Cleanliness 2007 and the NHS Cleaning Manual? How would you ensure compliance with these standards in your daily work?
5. What measures do you take to ensure infection control while carrying out your cleaning duties? What measures do you take to ensure infection control while carrying out your cleaning duties?
6. Can you describe a time when you worked as part of a team to achieve a common goal? What was your role within the team? Can you describe a time when you worked as part of a team to achieve a common goal? What was your role within the team?
7. How would you communicate a cleaning issue or concern to your supervisor? Can you give an example of a situation where you had to report an issue? How would you communicate a cleaning issue or concern to your supervisor? Can you give an example of a situation where you had to report an issue?
8. In your opinion, why is it important to maintain a clean environment in a hospital? How do you think it impacts patient recovery? In your opinion, why is it important to maintain a clean environment in a hospital? How do you think it impacts patient recovery?
9. How would you ensure that your cleaning practices contribute positively to the patient experience? How would you ensure that your cleaning practices contribute positively to the patient experience?
10. The role mentions the need for flexibility. Can you give an example of a situation where you had to adapt quickly to changing demands? The role mentions the need for flexibility. Can you give an example of a situation where you had to adapt quickly to changing demands?
11. Have you ever faced a situation where you encountered a problem while cleaning? How did you resolve it? Have you ever faced a situation where you encountered a problem while cleaning? How did you resolve it?
12. What is your approach to ensuring thoroughness and attention to detail in your cleaning tasks? Can you share an example? What is your approach to ensuring thoroughness and attention to detail in your cleaning tasks? Can you share an example?
13. How do you manage the replenishment of consumable items, and why is this important in a healthcare setting? How do you manage the replenishment of consumable items, and why is this important in a healthcare setting?
14. What health and safety protocols do you believe are most critical for a housekeeper working in a hospital environment? What health and safety protocols do you believe are most critical for a housekeeper working in a hospital environment?
15. Can you describe a time when you followed health and safety regulations? What was the outcome? Can you describe a time when you followed health and safety regulations? What was the outcome?
16. What motivates you to work in a role that directly contributes to patient care and experience? What motivates you to work in a role that directly contributes to patient care and experience?
You can answer as many of these questions as you want.
Good luck!