{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPharmacy Dispenser - William Brown Centre with Intrahealth Ltd in Peterlee, County Durham\n\n IntraHealth are recruiting a Pharmacy Dispenser to join our Pharmacy at our William Brown Centre in Peterlee. This position will requires candidates to have their own transport as travel between each of the Pharmacies may be required if and when necessary. The successful candidate will be an exceptional team player with good communication and interpersonal skills who is enthusiastic and committed to join our Pharmacy group. Ideally, applicants will have previous experience in working within a pharmacy as a dispensing assistant. The successful applicant for this post will be joining us at a particularly exciting time as we develop and expand our service. To work as a Community Pharmacy Dispenser, to provide an efficient and safe pharmaceutical service. To provide advice and support to patients, relatives, and other healthcare professionals involved in the patients care. To act under the direction of the pharmacist or Pharmacy Manager. To assist in the delivery of all Essential, advanced and essential services within the Community Pharmacy. To assist in the delivery of all Local services offered by the pharmacy, which have been commission by the PCT (or successor organisations) To maintain appropriate stock levels of all items in the pharmacy. To comply with all legal and NHS requirements including record keeping Work as part of the Community Pharmacy team. About us Duties and Responsibilities Clinical Practice ● Perform all duties required within, or on behalf of the community pharmacy. This includes all Essential, Additional and Enhanced services which are locally or nationally commissioned. This will include but not limited to: ○ Labelling and assembly of prescription items ○ Accurate endorsing of prescriptions ○ Maintaining a clean and tidy work environment ○ Collection of prescriptions and or delivering dispensed items as may be required. ○ Placing, receiving and putting orders into stock. ● Follow national and local guidance at all times, with particular regard to “Medicines, ethics in Practice” (MEP), current addition. ● Work under direction of the pharmacy Standard operating procedures (SOP’s). ● To undertake the sale or supply of medicines and goods, including over the counter sales. ● Comply with the requirements for the sale or supply of all medicines as required by the Medicines Act. ● Maintain stocks at an appropriate level of all medication and appliances, within the pharmacy, to meet patient demands. Communication ● Provide advice and support to patients and their relatives and carers as appropriate. ● Build good relationships with practices and other prescribers and healthcare professionals (e.g., GPs, community pharmacists, district nurses etc.) to facilitate patient care. ● Communicate effectively with the patient, relatives, carers and all members of the healthcare team. ● Counsel patients appropriately upon medication issues and throughout their care, providing advice and written support where appropriate. ● Promote and enhance the reputation of IntraHealth Pharmacy. Delivering a quality service ● Code of Conduct For Professional Group – all staff members are required to work in accordance with their professional group’s code of conduct. ● Be aware of, and comply with employment legislation and codes of good practice. ● Be aware of, and comply with, all company and practice infection prevention and control policies, to include hand hygiene, personal hygiene, environmental and food hygiene. ● Report any significant events within the time frame set out in the company policy. ● Follow current MEP and local guidance with regard to Community pharmacy issues and alerts. Team Working ● Work as part of the community pharmacy team and wider team of healthcare professionals, fielding queries and offering advice. ● Support and help develop colleagues and other members of the community pharmacy team ● The post holder will be expected to work flexibly according to team / clinical needs Management of risk ● Health & Safety – the post-holder must co-operate with Management in discharging its responsibilities under the Health & Safety at Work Act 1974 and take reasonable health and safety of themselves and others and to ensure the agreed safety procedures are carried out to maintain a safe environment for patients, employees and visitors. All Health & Safety issues to be flagged to senior staff and the post-holder must comply with the IntraHealth Health & Safety Policy as well as any additional policy requirements within the clinical contract. ● Ensure personal, staff, stock, cash and premise security at all times and before leaving the pharmacy. ● Report all adverse events and significant events in accordance with agreed procedures and participate in improvement activities to reduce reoccurrence Managing information ● Maintain appropriate records. ● Confidentiality – During the course of your employment you may have access to, see or hear information of a confidential nature and you are required not to disclose such information, particularly that relating to patients and staff. ● In order to comply with the Data Protection Act 1998 you must not at any time use personal data held by IntraHealth or IntraHealth Pharmacy for any unauthorized purpose or disclosure such as data to a third party. Learning and Development ● Complete accredited course, to enable all aspects of NHS pharmacy contract can be carried out including Essential, Additional and Enhanced services and Locally commissioned services. ● Complete in-house training course, annual training review including peer review. Equality and Diversity ● You are at all times required to carry out your responsibilities with due regard to the IntraHealth Equal Opportunities Policy and to ensure that staff receive equal treatment throughout their employment with the company. Managing Tasks / Projects ● Ensuring tasks and duties are performed within clearly defined time quality standards Managing Information / Confidentiality and data protection ● Ensure all relevant information is handled appropriately in concordance with Information Governance guidelines. Core Competencies Technical Competencies ● Computer literacy skills ● Dispensing accuracy ● Following the pharmacy standard operating procedures Teamwork ● Teamwork is essential to operation of a community pharmacy. Communications ● High level of verbal and written communication skills ● Information sharing with other professionals Personal/professional Development ● Participate in training programmes as part of your personal and professional development ● Take responsibility for own development, learning and performance, demonstrating skills and activities to others undertaking similar work. "}