{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAdministrative Assistant with University Hospitals Plymouth NHS Trust in Plymouth\n\n An exciting opportunity has arisen to join the Patient Access Team, who are seeking to appoint an individual to provide comprehensive administrative support to all members of the team. ***Please note that applications from temporary workers who have been engaged with the Trust for a minimum of 3 months are welcome. The post holder will be required to: Provide administrative support for the Clinical Admin Training Team. To ensure all administrative staff are booked into their annual mandatory training and update the training record database as appropriate. To provide administration support for the Patient Access Team. Act as a point of contact for all training enquiries. To support projects on behalf of the Patient Access/Clinical Admin Training Team. To ensure effective and consistent diary management for the Clinical Admin Training Team. About us PRIMARY DUTIES & AREAS OF RESPONSIBILITY To provide support for the Clinical Admin Training Team/Patient Access Team. To ensure that staff are updated regarding their annual mandatory training. Liaise, negotiate and communicate with relevant people to ensure that processes are fit for purpose. Support day to day queries in relation to any training queries. To act a Trust wide resource for the provision of advice around effective administrative processes. Participate in and support the training of relevant staff in standard process. Review current practice, as necessary and support changes to improve standards. To use own judgement and take appropriate action when dealing with all matters within the Patient Access office. Liaise with other professionals and departments using the appropriate level of knowledge and judgement in order to respond to queries and take necessary action. Contribute to the service improvement/modernisation projects. Work as part of the team in developing processes within the department to meet the demands of a growing service. Participate in team and other meetings as required. Support the general administration of the team. Be able to multi task and deal with a range of issues that can often disrupt the working day and take the post holder away from their work in progress. Provide support in respect of project work responsibilities for the Patient Access/Clinical Administration Team. Support the day to day running of the ERS and deal with any queries or complaints as they arise. Regular attendance at meetings as required. Preparation of presentation material. Distribution of other policies and documentation as required. To assist with the implementation of audits around compliance with practice and the resulting collation of the resulting information. To assist with booking of meeting rooms and other support functions as required. To maintain and support accurate project management documentation to support the provision of information. To assist in the facilitation and arrangement of improvement and training events to support the objectives of the team. Keep an accurate and reliable record of all operational policies. Ensure appropriate filing systems are put into place and maintained. General To undertake any other duties as requested by the Head of Patient Access commensurate with the post. COMMUNICATIONS & WORKING RELATIONSHIPS The post holder will need to demonstrate effective working relationships with staff at all levels. Of particular importance is the need to establish close working relationships with Staff, Training Department, Estates, NHSP, Directorate Managers, Senior Nursing Staff/Clinicians, external accreditation providers and the complaints department. Note This job description is neither definitive nor exhaustive and is not intended to be totally comprehensive. It may be reviewed in the light of changing circumstances following consultation with the post holder. This job description is to be read in conjunction with all current Plymouth Hospitals NHS Trust policies, procedures & guidelines. For further details, please view the attached Job Description and Person Specification. "}