999 Call Handler (Emergency Medical Dispatcher) - Bristol • Bristol South Western Ambulance Service NHS Foundation Trust
Thank you for your interest in the position of 999 Call Handler (Emergency Medical Dispatcher) - Bristol
in Bristol
with South Western Ambulance Service NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\n999 Call Handler (Emergency Medical Dispatcher) - Bristol with South Western Ambulance Service NHS Foundation Trust in Bristol\n\n Ambulance Service, is the patient breathing? Do you want to make a difference to our patientsas part of a supportive and motivated team? Would you like NHS Benefits, including generous annual leave entitlement and NHS Pension? Would you like to develop your career within the Emergency Operations Centre (EOC)? If you answered yes to these questions, then start your career with the South Western Ambulance Service EOC, where the patient journey begins. When you ring 999 your call goes through to one of our two Control Rooms based in Exeter and Bristol. Our trained Call Handlers are the first point of contact to the ambulance service for people experiencing a medical emergency. Not every call you deal with will be a matter of life or death but the way you listen, interpret and deal with the calls will make a vital difference to the patients we serve every day. When you receive a call, you are responsible for recording accurate information, sometimes under difficult circumstances and offering advice or reassurance to the caller/patient. You will enter details onto a computer system about the patient and their condition which establishes the seriousness of the illness or injury, ensuring that the patient receives the right care at the right time. Please refer to the attached 'Full EMD advert' document for full details of this vacancy. Part-time hours will be considered through a flexible working application which will be reviewed on a case by case basis. For further information, please visit Balancing Patient Care and Employee Well-being (swasft-joinus.co.uk) Please note that this role is 24/7 365 days a year (including bank holidays, weekends, days, nights etc.) and we work shifts to achieve this. Shortlisted candidates will be invited to attend an assessment centre. For a further insight to this role, please view the following video https://vimeo.com/742269034/8e60f54da6 About us For further information about this role please see attached the job description and person specification attached "}