Interview for IM&T Support Analyst

This question is optional.
You can skip it

jobsincare
Practice Interview

Practice Interview

IM&T Support Analyst • London
London Ambulance Service NHS Trust

Thank you for your interest in the position of IM&T Support Analyst in London with London Ambulance Service NHS Trust.

Interview Progress What to expect Continue below

You've already answered some of these questions.

We've marked the ones that you've done with a check

You can continue the interview below.

First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Question here

Question ID Question GROUPING

This question is optional. You can skip it

Saving...

Please wait...

The preview image will be black while recording; please just continue to record your answer as normal.

Interview Summary
• Check and Send

Role: IM&T Support Analyst in London

Interviewed on Sunday 2 March 2025 at 15:38.

If everything looks good then click below to send your interview.
Your interview will also be saved to your account.

jbnsJqlK London Ambulance Service NHS Trust {"required":[],"optional":[]}

Cancel Interview

{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nIM&T Support Analyst with London Ambulance Service NHS Trust in London\n\n The IM&T Service Desk acts as the first point of contact between IM&T technical teams and the Trust user base. The primary purpose of this post is to receive, record and triage reported incidents and requests via telephone, email or other means. The Service Desk is also an interface for other IT activities such as Change, Problem, Service Level and IT Service Continuity Management. The IM&T Support Analyst provides the initial assessment of all incidents or requests, making or coordinating the first attempts at resolution Whilst being technically competent the Support Analyst must equally have a strong customer service focus, with the ability to work professionally in a call centre environment, remaining calm and professional with difficult and/or technically inexperienced customers. About us For further details of the job description and main responsibilities, please see attached job description. "}