{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist with Ashfield Surgery in Sutton Coldfield, West Midlands\n\n An excellent opportunity has arisen for two experienced. Receptionist to join our existing team. Shift Pattern 2: 19.25hours per week Monday 07:45-13:00 Tuesday Day Off Wednesday Day Off Thursday 07:45-13:00 Friday 07:45-17:30 * Holiday/Sickness Cover as required . As a key point of contact for over 3,500 patient interactions per week , our reception team plays a vital role in ensuring smooth and efficient operations. Responsibilities include managing appointments using the latest AI-driven Rapid Health system, handling patient inquiries and maintaining accurate medical records. All duties are performed in line with established Practice Policies to uphold high-quality patient care. Call Handler answering calls from patients, and signpost patients in the use of the latest AI technology system (Rapid Health) for appointments, prescription requests and general enquires. To assist the doctors in the provision of accessible, effective and high quality medical services. To provide a courteous, confidential and sympathetic reception service to patients and visitors. To ensure that clinical appointments are used as efficiently as practicable. To maintain computerised/manual medical records, monitor team shared email mailbox, action internal TASKs and daily administrative duties as set by the Reception Manager. To contribute to the overall effectiveness of the Ashfield Surgery team. About us RECEPTION Call Handler answering calls from patients, and signpost patients in the use of the latest AI technology system (Rapid Health) for appointments, prescription requests and general enquires. Booking in arrivals for doctors, nurses and other members of the Primary Health Care Team and monitoring the flow of patients into consulting and treatment rooms. Registering new patients, explaining the function of the Practice and the procedures in case of illness, and giving details of services available. Advising patients of relevant charges for private services, accepting payment and issuing receipts. Registering visitors, contractors, and pharmaceutical representatives, then notifying their designated contacts. Ensuring that details of any unresolved or urgent matters are conveyed to incoming staff at changeover times. OTHER DUTIES CONSIDERED APPROPRIATE TO THE POST Ensuring the surgery is securely closed at the end of the workday . Completing other clerical support duties necessary within the accepted capabilities of the post, such as working through TASKs, monitoring the RAPID Health mailbox and sending messages to patients via Accurx. Any and all other tasks deemed appropriate by management. "}