{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAppointment Administrator with Royal Devon University Healthcare NHS Foundation Trust in Exeter, Devon\n\n For more information on the Job Description and Responsibilities please click the link below. More detail about the role: We have an exciting opportunity to join our busy Glaucoma Unit as an Appointment Administrator within our growing Ophthalmology service. You will form an essential part of the team, ensuring patient appointments are booked accurately and information is updated regularly, planning and setting up outpatient clinics and providing administrative support. The successful candidate will have excellent organisational, administrative and communication skills, to which this post will provide a wealth of opportunities to expand and develop. This role will be based at Heavitree Hospital but there will be opportunities to cover our sister site at Wonford Hospital. We actively encourage informal chats or departmental visits. Working Pattern: 37.5 hours per week, Monday to Friday. Hours are negotiable. Interview Date: Tuesday 29th October 2024 For further information please contact: Bea Grey, Service Team Leader on berenice.grey@nhs.net or Katrina Harris, Admin Line Manager on katrinaharris@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you. Setting up and altering clinic templates. Validating Ophthalmology waiting lists. Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy. Ensure the professional image of the Royal Devon University Healthcare NHS Foundation Trust is maintained at all times. Undertake general clerical duties to maximise all available outpatient capacity in an appropriate way. Ensure all information is secure and confidentiality of information is maintained at all times. Flexibility to provide cover and support across the services. For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most. "}