Interview for Health Care Assistant - Discover Great Care Jobs and Jobs In Care Today

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Practice Interview

Health Care Assistant • East Grinstead
Queen Victoria Hospital NHS Foundation Trust

Thank you for your interest in the position of Health Care Assistant in East Grinstead with Queen Victoria Hospital NHS Foundation Trust.

This is a video practice interview and we use your computer's webcam & microphone device's camera phone's camera to record your answers.

We record your answers one at a time. The whole thing should take you less than five minutes.

Interview Progress What to expect Continue below

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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Then, we'll ask you to answer one or more questions of your choice from the list below:

1. Can you tell us about your previous experience in health care, and how it has prepared you for this role? Can you tell us about your previous experience in health care, and how it has prepared you for this role?

2. What motivated you to apply for the Health Care Assistant position at Queen Victoria Hospital? What motivated you to apply for the Health Care Assistant position at Queen Victoria Hospital?

3. Have you ever worked in a surgical or intensive care setting? If so, what did you learn from that experience? Have you ever worked in a surgical or intensive care setting? If so, what did you learn from that experience?

4. How do you approach providing care to patients who may be anxious or frightened before surgery? How do you approach providing care to patients who may be anxious or frightened before surgery?

5. Can you give an example of a time when you had to support a patient emotionally? What did you do, and what was the outcome? Can you give an example of a time when you had to support a patient emotionally? What did you do, and what was the outcome?

6. Describe a time when you worked as part of a team. What was your role, and how did you contribute to the team's success? Describe a time when you worked as part of a team. What was your role, and how did you contribute to the team's success?

7. How do you handle conflicts or disagreements with team members in a clinical setting? How do you handle conflicts or disagreements with team members in a clinical setting?

8. In your view, what are the most important aspects of maintaining patient dignity and privacy while assisting with daily living activities? In your view, what are the most important aspects of maintaining patient dignity and privacy while assisting with daily living activities?

9. How would you ensure the highest standards of care are maintained in your daily tasks? How would you ensure the highest standards of care are maintained in your daily tasks?

10. How would you communicate with a patient who has difficulty understanding due to language barriers? How would you communicate with a patient who has difficulty understanding due to language barriers?

11. Can you provide an example of how you have dealt with a challenging situation involving a patient or their relatives? Can you provide an example of how you have dealt with a challenging situation involving a patient or their relatives?

12. What do you hope to learn from the Care Certificate and the apprenticeship programmes offered by the Trust? What do you hope to learn from the Care Certificate and the apprenticeship programmes offered by the Trust?

13. How do you stay informed about the latest health care practices and guidelines? How do you stay informed about the latest health care practices and guidelines?

14. Can you explain what you understand by Infection Control policies, and why they are important in a health care setting? Can you explain what you understand by Infection Control policies, and why they are important in a health care setting?

15. How would you identify and report potential hazards in the workplace? How would you identify and report potential hazards in the workplace?

16. What IT systems or tools have you used in previous roles, and how comfortable are you with using technology in a health care environment? What IT systems or tools have you used in previous roles, and how comfortable are you with using technology in a health care environment?

17. How would you ensure accurate record-keeping and patient documentation in your role? How would you ensure accurate record-keeping and patient documentation in your role?

18. What makes you a suitable candidate for the Health Care Assistant position in this specific surgical ward? What makes you a suitable candidate for the Health Care Assistant position in this specific surgical ward?

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1. Can you tell us about your previous experience in health care, and how it has prepared you for this role?

quefkqTq General Experience and Background

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Interview Summary
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Role: Health Care Assistant in East Grinstead

Interviewed on Wednesday 23 April 2025 at 16:57.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealth Care Assistant with Queen Victoria Hospital NHS Foundation Trust in East Grinstead\n\n Surgical Ward Canadian Wing is a 43 bedded unit specialising in Plastic, Maxillo-Facial and Corneoplastic surgery. We have opportunities for Health Care Assistants to join our busy and friendly team.The ideal candidates will be empathetic, caring and compassionate.You will also be reliable, self motivated and able to work as a member of the team assisting all staff in the daily running of the ward and providing high standards of care to patients.Previous experience in a health care setting is desirable although orientation, training and supervision will be provided. Basic IT skills are beneficial. Queen Victoria Hospital offers developmental opportunities for Health Care Assistants. You will be enrolled on the Care Certificate and be given the opportunity to apply for the various apprenticeship programmes. The Healthcare Assistant will work as part of the team with supervision of registered practitioners to provide effective, safe patient focused care at all times. Contribute to the development of the care environment with a positive, professional attitude. Contribute to the maintenance of daily provision of service and care to meet the individual needs of patients and department. To support the smooth running of the department and ensure patients, relatives and carers are dealt with in a friendly and efficient manner. You will ensure that policies and guidelines are adhered to. About us To prepare areas in preparation for receiving patients. Assist to ensure the department is restocked and have shared responsibility for maintaining the cleaning of clinical areas. Comply with, and maintain Trust & Local Infection Control policies and procedures. To assist with the admission and discharge of patients. The post holder will be required to work as part of a skilled team to support the provision of an effective and safe clinical service. Work as part of a team under supervision to provide a safe, effective environment of care for patients, relatives and their carers. Under direction of a registered practitioner, to support a comprehensive level of care, maintaining high standards and continuity of care to patients. Support the registered practitioner in the delivery of direct and indirect patient care. Under the direction of a registered practitioner, undertake a range of delegated clinical duties including record keeping, patient observations and specimen handling. Under the direction of the registered practitioner check sterilised equipment, ensuring related paperwork is in order and completed correctly. To assist in ensuring all written documentation is completed, i.e. Patient care plans, Use Patient Centre for relevant purposes. Assist with the provision of the day to day management of clinical equipment and report any problems to senior colleagues, completing the necessary documentation. Communicate with colleagues, patients and their relatives/ carers in a professional and compassionate manner. To escalate any concerns about a patient to the relevant practitioner immediately. Assist patients with activities of daily living whilst ensuring the privacy and dignity of the patient is maintained at all times, for example, undressing, chaperoning, emotional and physical support overcoming barriers to communication. Ensure patients, visitors and staff are dealt with sensitively and professionally with due regard to ethnic origin, culture, religion, disability and sexual orientation. Acting as a positive role model for peers, supporting other HCAs as required. Maintain professionalism at all times and respect colleagues. Recognise potential hazards in the workplace and deal with them within own capability and/or report promptly to relevant team leader. To deal with queries and problems from patients and staff, both on the telephone and personally, in a positive and helpful manner and escalate as appropriate. Attend department meetings. Ensure a safe environment in the department for patients/staff and visitors and inform the Matron/ Nurse in Charge of potential hazards. Comply with COSHH regulation and other Health and Safety legislation. Be prepared to extend knowledge and skills by rotation through whole department. Assist in the evaluation of new equipment and resources. To undertake phlebotomy tasks as required upon completion of the competency. Be able to use any information technology within the department. Carry out any other duties commensurate with the post within own capability. "}