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Practice Interview
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Practice Interview
Practice Interview
PTS Ambulance Care Assistant (BANK) • Scunthorpe
Yorkshire Ambulance Service NHS Trust
Thank you for your interest in the position of PTS Ambulance Care Assistant (BANK)
in Scunthorpe
with Yorkshire Ambulance Service NHS Trust.
Yorkshire Ambulance Service NHS Trust
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
Continue below
You've already answered some of these questions.
We've
marked the ones that you've done with a check
You can continue the interview below.
Then, we'll ask you to answer one or more questions of your choice from the list below:
You can answer as many of these questions as you want.
Good luck!
1. Can you tell us a bit about yourself and your background? Can you tell us a bit about yourself and your background?
2. What motivated you to apply for the role of PTS Ambulance Care Assistant with Yorkshire Ambulance Service? What motivated you to apply for the role of PTS Ambulance Care Assistant with Yorkshire Ambulance Service?
3. How would you describe your understanding of non-emergency patient transport services? How would you describe your understanding of non-emergency patient transport services?
4. Do you have any experience in a similar role or in a healthcare setting? If so, can you elaborate on your responsibilities? Do you have any experience in a similar role or in a healthcare setting? If so, can you elaborate on your responsibilities?
5. How would you ensure a high standard of patient care while transporting patients? How would you ensure a high standard of patient care while transporting patients?
6. Provide an example of when you had to deal with a difficult patient. How did you handle the situation? Provide an example of when you had to deal with a difficult patient. How did you handle the situation?
7. What steps would you take to ensure patient safety during transport? What steps would you take to ensure patient safety during transport?
8. How do you assess risks and adopt safe working practices in your role? How do you assess risks and adopt safe working practices in your role?
9. Can you explain how you would handle an emergency situation while on duty? Can you explain how you would handle an emergency situation while on duty?
10. How do you feel about working as part of a team in a challenging environment? How do you feel about working as part of a team in a challenging environment?
11. Describe a time when you had to communicate effectively with colleagues or patients under pressure. What was the outcome? Describe a time when you had to communicate effectively with colleagues or patients under pressure. What was the outcome?
12. In your opinion, what qualities make an excellent Ambulance Care Assistant? In your opinion, what qualities make an excellent Ambulance Care Assistant?
13. Do you possess a full UK driving licence, and how would you rate your driving skills in stressful situations? Do you possess a full UK driving licence, and how would you rate your driving skills in stressful situations?
14. Can you explain the importance of adhering to road traffic laws while driving an ambulance? Can you explain the importance of adhering to road traffic laws while driving an ambulance?
15. What daily vehicle checks do you believe are essential for ensuring the readiness of an ambulance? What daily vehicle checks do you believe are essential for ensuring the readiness of an ambulance?
16. How would you ensure a patient-focused service and maintain customer satisfaction? How would you ensure a patient-focused service and maintain customer satisfaction?
17. What techniques would you employ to put patients at ease during their transport? What techniques would you employ to put patients at ease during their transport?
18. Can you share an experience where you went the extra mile to assist a patient or their family? Can you share an experience where you went the extra mile to assist a patient or their family?
19. Are you prepared to attend a 3.5-week training course? How do you view ongoing training in your professional development? Are you prepared to attend a 3.5-week training course? How do you view ongoing training in your professional development?
20. What are your expectations from the training course and how do you think it will benefit you in this role? What are your expectations from the training course and how do you think it will benefit you in this role?
21. What do you think are the biggest challenges facing PTS Ambulance Care Assistants today? What do you think are the biggest challenges facing PTS Ambulance Care Assistants today?
22. How do you prioritise your workload, especially on busy days? How do you prioritise your workload, especially on busy days?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPTS Ambulance Care Assistant (BANK) with Yorkshire Ambulance Service NHS Trust in Scunthorpe\n\n Would you like to be part of a team delivering an invaluable service to the patients within the Yorkshire/North Lincolnshire region? Would you like to work for an ambitious and challenging organization which will share your passion for high quality patient care? Within YAS Patient Transport Service (PTS) we are looking for bank staff to join our core Patient Transport Service for North Lincolnshire The post offers you an opportunity to be a respected member of our team, helping to ensure that our patients are served by qualified and trained staff, who believe that patient care comes first. Pleas note you must have a full UK driving license to apply for this role. If you are successful you must be able to attend a 3 1/2 week training course. Responsible for the care and safe transportation of non-emergency PTS patients. Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care. At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices We are looking for Band 3 bank operational staff, who share a value and belief in delivering the highest standards of quality service and patient care. About us Maintain a high standard of vehicle and equipment serviceability, cleanliness and permanent readiness in the event of major incident; carry out daily vehicle checks and report defects promptly in accordance with service instructions. To undertake a full range of PTS duties including stretcher work and wheelchair clamping. Provide a patient focused service and an appropriate level of customer support that engenders customer satisfaction and confidence in the Trust. Convey allocated patients and escorts to and from home address, to and from hospital or other treatment centres and between hospitals, other treatment centres or care facilities. Drive allocated service vehicle, usually an ambulance, as road traffic law dictates, in a manner appropriate to the conditions, and with due consideration for the safety of vehicle occupants and other road users, in non-emergency conditions. Provide a quality of travel that is both a smooth and comfortable experience for passengers and non-detrimental to the patients condition. Please see attached Job description for full role responsibilities. "}