{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealthcare Support Worker - New Forrest Ward with Torbay and South Devon NHS Foundation Trust in Torbay\n\n We have an exciting opportunity for a Healthcare support worker to join our team here on New Forrest ward. We are looking for a highly motivated healthcare support worker who can work a range of shifts that cover the 24-hour period across the seven day week. As a Healthcare Support Worker with Torbay and South Devon NHS Foundation Trust, you will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care. Our staff are committed to providing high standards of individualised care for the people who use our services, whilst maintaining their privacy and dignity at all times. HCSWs will have a great opportunity to learn new clinical skills in a supportive environment with an enthusiastic team for developing staff, with the potential for progression within the role. Observing, monitoring and recording of all vital signs using the NEWS2 assessment tool Providing personal care to patients to meet personal hygiene Supporting patients with nutrition, feeding and assisting with fluids Supporting patients with comfort Emptying catheter bags and recording output Working under supervision of a registered nurse completing patient documentation To participate in discussions and projects that will benefit the team, the patients and the department as a whole Helping to facilitate the development of the service as part of the wider team Following Trust's policies and protocols to ensure the safety of the ward About us As a Healthcare Support Worker with Torbay and South Devon NHS Foundation Trust, you will be working together as part of a multidisciplinary, professional team to assist the registered nurses and senior clinical staff in the planning, delivery and evaluation of care. Communication and Working Relationships To take part as requested in ward/unit meetings, encouraging effective communications between other staff To participate in team building/communication, and to develop a cohesive, supportive and effective team To work towards the agreed philosophy and objectives of the ward/department Participate in client and public involvement activities To liaise and communicate effectively with all parts of the multidisciplinary team to co-ordinate person-centred care To liaise and communicate effectively with all service users and relatives To ensure a cohesive working environment and effective team work in all assignments To liaise with the multidisciplinary team, coordinating patient care, communicating with relatives ensuring they have adequate information at all times To liaise with other departments ensuring information regarding the patient is given appropriately Planning and Organisation At the direction of the Registered Nurses /Senior Clinical Staff, participate fully in the delivery of planned care Be responsive to change and able to work in an environment which has constant interruptions Responsibility and Accountability Act with integrity and professionalism, ensuring that you are demonstrating responsible behaviours at all times, in accordance with our Trust values Be accountable for your actions and learn from mistakes. Be honest and share experiences, encouraging learning in others Supporting the wider team during peak activity or during absences To ensure high standards of care in accordance with agreed policies and procedures To work with registered nurses and senior clinical staff to maintain a clean and safe environment for clients and staff To be aware of clients emotional, social and physical needs, reporting back to senior staff responsible for clients care Provide information to enable the effectiveness of care delivered to be evaluated and accurate records maintained Record in the relevant documentation the care that has been delivered contemporaneously Recognise and respond appropriately to urgent and emergency situations Work collaboratively with registered / senior staff, other health professionals and hotel service staff to ensure clients holistic needs are met Update client IT systems in the absence of the ward / unit administrator where appropriate To liaise with ward / unit administrators regarding clients records for clinics / admissions / discharges Report any incidents, accidents or complaints to the person in charge of the ward/unit in accordance with Trusts policies Please see our attached job description and person specification form for full details of the role responsibilities and duties. Unfortunately, this post is not eligible for sponsorship. "}