Ward Receptionist • Derby University Hospitals of Derby and Burton NHS Foundation Trust
Thank you for your interest in the position of Ward Receptionist
in Derby
with University Hospitals of Derby and Burton NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nWard Receptionist with University Hospitals of Derby and Burton NHS Foundation Trust in Derby\n\n A rare and exciting opportunity has arisen to work as a receptionist on Ward 306 at the Royal Derby Hospital. Ward 306 is currently a 30 bedded general medical ward. The post holder would need to provide an efficient, effective and friendly reception service to patients and visitors attending the ward, facilitating the delivery of a patient focused service in accordance with Trust and Division requirements. To provide comprehensive clerical and administrative support to the multi-disciplinary team, maintaining high standards within the working environment. Provide an effective face to face/telephone ward reception service using verbal and written communication to liaise with patients, relatives, staff, wards/units, directorates and external agencies/people to support the delivery of an efficient patient service. Register patients on arrival, ensuring all demographic and episode details are recorded on the patient administration system. To use patient administration system and other Trust applications required to support the patient's pathway. Duties include checking and updating patient lists and using IT systems to accurately log all admissions, transfers and discharges. Arrange outpatient clinic appointments for patients where necessary. Where appropriate arrange ambulance transport for patients. Responsible for dealing with all queries, either via telephone or face to face promptly and efficiently to ensure that an accurate and quality information service is provided to the multidisciplinary team, patients and their relatives. Responsible for completion of general administration tasks, as required., ensuring continuity of service is maintained. Takes responsibility to ensure on a daily basis all discharges are completed on the appropriate system in a timely fashion. Administration support for Sister/Nurse-in-Charge may be required. Order and maintain ward supplies as necessary and in accordance with Trust policies. Closing date of applications: 4 November 2024 Interview date: 26 November 2024 About us Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account. Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers "}