1. Can you tell us about your previous administrative experience and how it has prepared you for this role? Can you tell us about your previous administrative experience and how it has prepared you for this role?
2. What attracted you to this position at Sheffield Children’s NHS Foundation Trust? What attracted you to this position at Sheffield Children’s NHS Foundation Trust?
3. How do you define excellence in customer service, and how would you apply this in your role here? How do you define excellence in customer service, and how would you apply this in your role here?
4. Describe a time when you had to prioritise multiple tasks. How did you ensure you met deadlines? Describe a time when you had to prioritise multiple tasks. How did you ensure you met deadlines?
5. Can you provide an example of how you have communicated effectively with colleagues from different departments? Can you provide an example of how you have communicated effectively with colleagues from different departments?
6. How do you handle confidential information, and why is it important in a healthcare setting? How do you handle confidential information, and why is it important in a healthcare setting?
7. What role do you typically play in a team setting, and how do you contribute to a positive team culture? What role do you typically play in a team setting, and how do you contribute to a positive team culture?
8. Have you ever had to support a colleague during a particularly busy time? How did you handle it? Have you ever had to support a colleague during a particularly busy time? How did you handle it?
9. How would you approach developing a working relationship with dietitians and other clinical staff in this role? How would you approach developing a working relationship with dietitians and other clinical staff in this role?
10. Tell us about a situation where you had to adapt to a significant change in your workplace. How did you manage it? Tell us about a situation where you had to adapt to a significant change in your workplace. How did you manage it?
11. Can you give an example of a time when you took the initiative to improve an administrative process? What was the outcome? Can you give an example of a time when you took the initiative to improve an administrative process? What was the outcome?
12. Describe a situation where you made a mistake in your work. How did you address it, and what did you learn? Describe a situation where you made a mistake in your work. How did you address it, and what did you learn?
13. Based on the information provided in the job description, what do you consider to be the key responsibilities of this role? Based on the information provided in the job description, what do you consider to be the key responsibilities of this role?
14. How do you demonstrate compassion and respect in your interactions with service users and colleagues? How do you demonstrate compassion and respect in your interactions with service users and colleagues?
15. What do the Trust's values of Compassion, Accountability, Respect, and Excellence mean to you in the context of your work? What do the Trust's values of Compassion, Accountability, Respect, and Excellence mean to you in the context of your work?
16. What do you believe is the most important quality for someone in this administrative role, and why? What do you believe is the most important quality for someone in this administrative role, and why?
17. Do you have any questions about the department or the expectations for this position? Do you have any questions about the department or the expectations for this position?
You can answer as many of these questions as you want.
Good luck!
