Team Administrator • Milton Keynes Central and North West London NHS Foundation Trust
Thank you for your interest in the position of Team Administrator
in Milton Keynes
with Central and North West London NHS Foundation Trust.
Interview Progress What to expect
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nTeam Administrator with Central and North West London NHS Foundation Trust in Milton Keynes\n\n To be the first point of contact by phone, email, and walk-in visitors to the department. To ensure that all enquiries are dealt with in an appropriate and polite manner and that an appropriate response is initiated. To work alongside the senior duty worker to accurately record new referrals and send documentation to patients. Coordinate patient appointments as needed, including making opt-in phone calls to schedule telephone assessment appointments and ensuring all necessary documentation is sent to patients before their appointments. To coordinate the cancellation of appointments where clinical staff are absent or off sick. To ensure that the data on the electronic patient care record is accurate and up to date. Post holder will work independently using their own initiative to provide support and signposting to users of mental health services where appropriate. Provide general secretarial support to the Administration Manager and take minutes at team meetings when required. To work as part of an administration team, to ensure adequate cover in other areas if required. The post holder will be part of an administration team that provides comprehensive administrative support to the Milton Keynes Talking Therapies Service. Milton Keynes Talking Therapies Service has been providing support to the residents of Milton Keynes since 2009. We are a well-established and successful service that is currently expanding to meet the increasing needs of the local community. Our team consists of diverse and dynamic psychological professionals and support staff. We are responsible for providing low and high-intensity, evidence-based interventions in accordance with the stepped care model. We offer agile working opportunities to all of our staff, which would enable you to work flexibly from home for a proportion of your week. To be the first point of contact by phone, email, and walk-in visitors to the department. To ensure that all enquiries are dealt with in an appropriate and polite manner and that an appropriate response is initiated. To work alongside the senior duty worker to accurately record new referrals and send documentation to patients. Coordinate patient appointments as needed, including making opt-in phone calls to schedule telephone assessment appointments and ensuring all necessary documentation is sent to patients before their appointments. "}