Thank you for your interest in the position of Phlebotomist Healthcare Assistant SAU
in Worcester
with Worcestershire Acute Hospitals NHS Trust.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
Continue below
You've already answered some of these questions.
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You can continue the interview below.
First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you tell us about your background and experience in phlebotomy? Can you tell us about your background and experience in phlebotomy?
2. What motivated you to apply for this position within the Surgical Division at Worcester Royal Hospital? What motivated you to apply for this position within the Surgical Division at Worcester Royal Hospital?
3. How do you prioritise tasks when you have multiple requests for blood samples from different wards? How do you prioritise tasks when you have multiple requests for blood samples from different wards?
4. Describe your approach to ensuring patient safety and comfort during blood collection. Describe your approach to ensuring patient safety and comfort during blood collection.
5. How do you handle a situation where a patient is anxious or refuses to have their blood taken? How do you handle a situation where a patient is anxious or refuses to have their blood taken?
6. What steps do you take to confirm a patient's identity before collecting a blood sample? What steps do you take to confirm a patient's identity before collecting a blood sample?
7. Can you explain the process you follow for labelling and documenting blood samples? Can you explain the process you follow for labelling and documenting blood samples?
8. How do you maintain cleanliness and organisation in your work environment? How do you maintain cleanliness and organisation in your work environment?
9. Have you ever encountered difficulties in obtaining blood samples? If so, how did you handle it? Have you ever encountered difficulties in obtaining blood samples? If so, how did you handle it?
10. Can you describe a time when you collaborated with clinical and nursing teams to improve phlebotomy processes? Can you describe a time when you collaborated with clinical and nursing teams to improve phlebotomy processes?
11. How would you communicate with a member of the nursing staff if there was an issue with a blood sample collection? How would you communicate with a member of the nursing staff if there was an issue with a blood sample collection?
12. In your opinion, what are the key elements of effective teamwork in a healthcare setting? In your opinion, what are the key elements of effective teamwork in a healthcare setting?
13. What experience do you have in mentoring or training new staff members in phlebotomy techniques? What experience do you have in mentoring or training new staff members in phlebotomy techniques?
14. How do you stay updated on current best practices and standard operating procedures in phlebotomy? How do you stay updated on current best practices and standard operating procedures in phlebotomy?
15. What role do you think service development plays in the evolving landscape of healthcare, particularly in phlebotomy? What role do you think service development plays in the evolving landscape of healthcare, particularly in phlebotomy?
16. How would you adapt your phlebotomy schedule during protected meal times or consultant rounds? How would you adapt your phlebotomy schedule during protected meal times or consultant rounds?
17. Describe a challenging situation you faced in a healthcare setting and how you resolved it. Describe a challenging situation you faced in a healthcare setting and how you resolved it.
18. What would you do if you were carrying the in-house phlebotomy bleep and received a call that conflicted with your current responsibility? What would you do if you were carrying the in-house phlebotomy bleep and received a call that conflicted with your current responsibility?
19. How do you manage stress and maintain your focus during busy shifts? How do you manage stress and maintain your focus during busy shifts?
If everything looks good then click below to send your
interview.
Your interview will also be saved to your account.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPhlebotomist Healthcare Assistant SAU with Worcestershire Acute Hospitals NHS Trust in Worcester, Worcestershire\n\n HCA Surgical Inpatient Phlebotomists Hours: 18 hours Shifts required Monday to Sunday 8.00am - 2:30pm to cover a 7 day service on a rota. Location: Worcester Job Description: We are currently seeking dedicated and skilled HCA Phlebotomists to join our Surgical Division at Worcester Royal Hospital. As a Phlebotomist in the surgical wards, you will play a crucial role in ensuring the smooth and efficient collection of blood samples from patients 7 days a week. Your responsibilities will include: Collecting blood samples with precision and care. Collaborating with the medical team to prioritise and organise sample collections. Ensuring correct labelling and documentation of samples. Maintaining a clean and organized work environment. For more information regarding the role, please contact ward manager Amy Clarke via email at: amy.clarke45@nhs.net Demonstrate competency as a phlebotomist for inpatients Responsible for day to day management for the taking of phlebotomy procedures Working with the ward managers To co-ordinate the tasks required of the Phlebotomy team on the surgical inpatient wards To mentor, supervise and teach new members of the Phlebotomy team Participate in service development Assist with the production and modification of Standard Operating procedures The post holder will prioritise and visit the wards on a daily basis, in order to collect blood samples as requested by the clinical teams The post holder will liaise with clinical and nursing teams and be aware of ward rules and procedures such as consultant rounds, treatments and protected meal times, which may require a modification in the phlebotomy schedules The post holder will assess and confirm the patients identity matches that on the request form, following trust policy. The post holder will ensure accurate and legible labelling of specimen tubes, following the Trust Policy The post holder will inform the clinical staff and document on blood request form if it was not possible to obtain a blood sample. Carry the In-House Phlebotomy bleep at all times ensuring it is answered in a timely manner and address all issues raised through this, keeping accurate records and escalating to a manager where needed. About us Job Purpose Demonstrate competency as a phlebotomist for inpatients Responsible for day to day management for the taking of phlebotomy procedures Working with the ward managers To co-ordinate the tasks required of the Phlebotomy team on the surgical inpatient wards To mentor, supervise and teach new members of the Phlebotomy team Participate in service development Assist with the production and modification of Standard Operating procedures Key Duties Phlebotomy Duties The post holder will prioritise and visit the wards on a daily basis, in order to collect blood samples as requested by the clinical teams The post holder will liaise with clinical and nursing teams and be aware of ward rules and procedures such as consultant rounds, treatments and protected meal times, which may require a modification in the phlebotomy schedules The post holder will assess and confirm the patients identity matches that on the request form, following trust policy. Any discrepancies must be reported to the appropriate clinician or nurse in charge The post holder will reassure the patient and alleviate any anxieties relating to the collection of blood and formally ask for permission to collect the blood specimen. If the patient refuses, the post holder must end the procedure and report to the appropriate clinician or nurse in charge, documenting the refusal. The post holder will ascertain the specimen requirements and collect blood by venepuncture into appropriate containers The post holder will ensure accurate and legible labelling of specimen tubes, following the Trust Policy The post holder will inform the clinical staff and document on blood request form if it was not possible to obtain a blood sample. The post holder will ensure that specimens are sent to the laboratory by the POD system or in person. The post holder will dispose of clinical waste in line with Trust Policies Carry the In-House Phlebotomy bleep at all times ensuring it is answered in a timely manner and address all issues raised through this, keeping accurate records and escalating to a manager where needed. Risk Assessment The post involves manual handling activities, exposure to bodily fluids and exposure to high noise levels. It may also involve exposure to challenging behaviour. "}