{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCHAW PCN Hub Manager and Digital Lead with Vernova Healthcare Community Interest Company in Wilmslow, Cheshire\n\n An exciting opportunity has arisen to join our Primary Care Network (PCN) as CHAW PCN Health and Wellbeing Hub Manager reporting to the CHAW Operational Lead and CHAW Clinical Director. The role is for 35 hours across 5 days working out of the hub in Wimlsow Health Centre, Chapel Lane, Wilmslow. The hub has been running for over 3 years now and the successful candidate would be expected to further develop the existing services of the hub in collaboration with the practices. You will be responsible for the day to day management of the team and its services. You will also act as Digital Lead for the PCN. You will have extensive IT skills, exceptional organisational skills and have worked in a patient focused environment. About us Job Purpose The Manager will be responsible for the running of the CHAW PCN Health & Wellbeing Hub on behalf of the PCN. They will ensure that appropriate procedures and policies are adhered to and ensure the Hub is meeting its operational targets. They will liaise with the CHAW PCN Operational Lead and CHAW PCN Clinical Director to develop this service within the PCN. They will also carry out CHAW PCN management and administrative activities as required. Job Description As CHAW PCN Health & Wellbeing Hub Manager your key responsibilities will include, but not be limited to:- General Managing the CHAW PCN Health & Wellbeing Hub Manage the team who will be working in the hub Liaising with the team daily Ensure they are working to agreed protocols and procedures Manage staffing rota/holidays/absences Acting as Digital Lead on behalf of the PCN Be first port of call for the team for IT queries Maximizing our use of available IT systems Deal with initial HR queries in liaise with the CHAW PCN Operational Lead Liaise with practices and other service providers regarding the services provided by the Hub Ensuring we promote the services of the PCN to the practices and the patients Be responsible for the quality outcomes of the service with the CHAW Operational Lead and CHAW CD Director Ensure all procedures and policies are updated and reviewed on a regular basis and fully reflect our processes Providing induction training on relevant IT systems and policies and procedures Deal with patient complaints/SEAs/Incidents in collaboration with the CHAW Operational Led and CHAW CD Director Learning Environment Facilitator In collaboration with the CHAW PCN Operational Lead:- Act as LEF for PCN Liaise with Cheshire Hub regarding training initiatives available to the PCN Maximise training opportunities for the PCN Ensure appropriate funding is secured for the PCN Work with GP trainer to help and support the development of ARRS staff Ensure all staff have their relevant training Digital/IT Development and PCN Website Develop IT solutions within the PCN Provide training support to all staff Lead on items such as Emis Enterprise, GP Net, MS Teams, Apex, AccRx, Joy Development and maintenance of the PCN website To manage communications and social media pages to ensure patients have relevant and timely information to help them manage their health needs. Research In collaboration with the CHAW PCN Operational manager set up a research offer on behalf of the practices Acting as the first point of contact for the research team This is a new initiative and this role will develop Health Equalities In collaboration with CHAW PCN Operational Manager, and the PCN Health inequality GP develop the PCN Strategy covering:- To lead on the PCN screening improvement plan, with the support of practices, to help improve cancer screening update and reduction of DNAs. To take action to engage groups with low participation in chronic disease review, screening and immunisation, including childhood immunisations. NB: This job description outlines the key duties that are expected of you within the role although is not an exhaustive list. It may be amended in line with experience, business requirements and because of any future organisational change. Knowledge, Skills and Qualifications At least 2 years management experience in a health setting (ideally in general practice) Experience of running a multi disciplinary team Sound planning and organisational skills Excellent IT skills Excellent communication skills GCSE grade A-C or equivalent qualification in Maths and English language, with high levels of literacy "}