Thank you for your interest in the position of 3561 - Outpatients Booking Clerk
in Barnsley
with Barnsley Hospital NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\n3561 - Outpatients Booking Clerk with Barnsley Hospital NHS Foundation Trust in Barnsley, South Yorkshire\n\n This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary will remain as an apprenticeship salary as this position is fixed term. 12 Months fixed term/secondment opportunity We are seeking to recruit well motivated individuals to work in our busy Outpatients Department where you will carry out a full range of duties in order to provide an effective and efficient service. For this role it is essential that you are educated to O level GCSE Standard, NVQ in Customer Care or Business Administration or equivalent, with experience of working in an outpatient department. With good communication and interpersonal skills, you will have experience of communicating with a wide range of people on all levels either by telephone or face to face. You will be able to work on your own initiative, prioritising your workload and paying attention to detail at all times whilst working under pressure and to tight deadlines. You will be a good team player with a flexible approach to work, pleasant personality and positive outlook. The main role of the Outpatient Department is to provide both clerical and administrative staff and systems in order to maintain support to the Clinical teams The booking of New Urgent and Routine appointments into the correct slots and rescheduling as appropriate. To contact GPs for any missing referrals referrals not attached to the Electronic booking system (EBS) Input Clinic Outcome Sheets onto Medway and arrange appointments for patients as directed by the clinical staff, ensuring patients are given sent timely appointments. To ensure all patient outcomes are recorded on Medway, including any outpatient clinical coding and treatment status coding. Ensure confidentiality at all times, answer telephone calls and relaying messages in a timely and appropriate manner, referring clinical queries to the relevant staff member. Assisting with the duties of other outpatient clerical staff where appropriate. To be flexible to the needs of the service Department and Trust. About us Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities. Supporting Documents Please refer to the values-based recruitment guidance and associated documentation "}