{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPractice Manager with Keats Group Practice in London\n\n Would you like to work in a positive, friendly environment with a small group of supportive partners in one of the best areas of London? Our Practice Manager is leaving after 18 years and we are looking for an accomplished, motivated manager with excellent interpersonal and leadership skills to join us. The successful candidate will have a positive and approachable manner and excellent communication and organisation skills.They will also be calm, adaptable, resilient, process driven and able to find solutions.They will have strong HR skills and experience of managing teams, regulatory compliance and premises/estates management. The start date for this post will be mid-March and there will be an opportunity of a handover from our current Practice Manager. Ideally, we are looking for full-time hours but will consider part-time for a minimum of 30 hours over 4 days. First interviews will be held on Thursday 23rd January via MS Teams. We are a supportive and collaborative partnership, working closely with the practice business manager in day-to-day communications, weekly management meetings, and quarterly strategy meetings, in which the postholder will have a key role. The partners are exploring a model of a lead partner to work alongside the new postholder to support them. A Finance Manager, Management Support Assistant and Finance Lead will be in place to help support this role. The successful candidate will have a positive and approachable manner and excellent communication and organisation skills. They will also be calm, adaptable, resilient, process driven and able to find solutions. They will have strong HR skills and experience of managing teams, regulatory compliance and premises/estates management. About us a) Oversee the management of the day-to-day operations of the practice, ensuring that staff achieve their primary responsibilities. b) Manage the HR processes, including recruitment, relevant checks, contractual issues, appraisals and staff performance. c) Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively. d) Ensure employment law and legislation is adhered to. e) Liaise with the Primary Care Network (PCN) and locality commissioners, attend meetings and promote collaborative working. f) Provide support and advice to the partnership and keep them updated on practice matters. g) Keep up to date with developments and changes within primary care. h) Liaise with the Finance Lead on payroll and pensions, ensuring accurate reporting and submissions. i) Work closely with the Finance lead and Partners on financial planning, budget setting etc. j) Ensure the practice explores all opportunities to maximise income and reduce expenditure. k) Ensure Quality and Outcomes Framework (QOF) and commissioned service targets are met. l) Manage the significant event and complaints processes, in line with current legislation and guidance. m) Manage contracts and maintenance for services and equipment. n) Oversee the review and update of all practice policies and procedures. o) Lead and coordinate projects within the practice. p) Oversee the management of the practice IT system, including compliance with the Data Security Protection Toolkit (DSPT). q) Coordinate the practice development plan and business continuity plan. r) Assist in the preparation of business cases for new services and provide project management, as required. s) Ensure on-going CQC compliance. t) Ensure the practice maintains compliance with its NHSE contractual obligations. u) Provide advice and support to the staff and the partnership to ensure effective team working. v) Manage effective communication, both internal and external and ensure the website and other communication platforms are accurate and up to date. w) Facilitate partners and practice meetings and maintain an up-to-date action plan. x) Support the management of the Patient Participation Group. y) Manage estates and facilities, including health and safety aspects and risk assessments. "}