{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPathology Healthcare Science Support with Milton Keynes University Hospital NHS Foundation Trust in Milton Keynes\n\n Maintain a professional approach to work at all times and to deal courteously with enquiries from within and outside the hospital. Manage Pathology reception, receiving visitors and patients, dealing with enquiries and ensuring that printed results are sent to requesters at an acceptable rate. Manage telephone enquiries, ensuring the caller is authorised to receive personal and/or confidential information, passing on enquiries to BMS (biomedical scientist) staff where appropriate & giving out authorised results to medical & nursing staff. Comply with Data Protection regulations and maintain patient confidentiality Please refer to attached Job description for further information. We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months. Pathology Healthcare Science Support Department: Pathology Support unit Band: 3 £24,071 to £25,674 Full Time pro rata if part-time (Fixed term until 20/12/2024) Hours: Full time, 37.5 per week, all MKUH roles will be considered for flexible working Pathology and Blood Sciences have also had major investment in new equipment and refurbishment. We are committed to the quality of service we provide our patients and users and were recently awarded ISO 15189 accreditation for Haematology/Blood Transfusion and Chemistry repertoires. Here at Milton Keynes we have committed leadership who engage our staff, listen to innovative ideas, and involve our people in the challenges and improvements that our organisation faces. Continuing professional and personal development is encouraged and supported. We provide a comprehensive 24/7 service which staff support through flexible rostering. For further information contact Linda Roberts Deputy PSU Manager (Linda.roberts@mkuh.nhs.uk) on 01908 995770 Please note that we are not able to offer sponsorship for this role. Interview date: 23 October 2024 Applications are invited to join the Pathology Support Unit of Blood Sciences as a Clinical Support Worker working with a team of dedicated healthcare professionals to deliver a high quality service that is responsive to patient requirements. You will be a key member of the PSU team providing support services to departments analysing and reporting on, blood, urine, faeces and other materials to achieve the objectives of efficient and effective patient care. You will be required to deliver a service that meets the quality standards of ISO 15189 and participate in work patterns that support our 24/7 service. o To provide essential pre-analytical management of pathology specimens and requests to maintain workflow to specialist laboratory services for timely analysis.o To provide effective post analytical management of specialist laboratory investigations ensuring results are accurate, reported within expected timelines and available for scientific validation and review by clinical service users.o To provide assistance to both patients and clinical staff using the pathology service.o To manage deliveries of patient material, consumables, reagents and mail.o To provide this role over a 7 day working pattern and support delivery of a 24/7 pathology service. "}