{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nFront of House Coordinator with Moorfields Eye Hospital, London in London, England, United Kingdom\n\nMoorfields Eye Hospital NHS Foundation Trust invites applications for the post of Front of House Coordinator based at Moorfields Eye Hospital City Road. The post is to begin on 01st July 2024 on a part/full time basis. The post-holder will be responsible for working in a busy environment to carry out a diverse range of administrative duties including, but not limited to, operating the main hospital switchboard, supporting the main reception function, responding to emergency alarms and being actively involved in transport services (patient transport and courier services) including supporting all enquiries made to the department. You should also have previous reception and administrative experience and have the ability to work as part of a team and on your own initiative to provide a high-quality patient focussed service. The successful applicant will have completed all trust compliant training/qualification. We are looking for someone who is enthusiastic, is highly organised, customer focused with a desire to help and support patients and resolve issues. Candidates will need to demonstrate excellent administrative skills (particularly in the use of Microsoft applications including excel, word and Outlook). The front of house operator will be required to work between the main reception, switchboard, interpreting and transport services, which will require the person to be conversant with all associated technologies. To deal and positively respond to all enquiries made to the reception desks, face-to-face, by telephone or by e-mail, ensuring that all persons and/or visitors are provided the correct information in a clear and concise manner, which could involve communicating to individuals whose first language is not English, or have difficulty in communication, whilst ensuring transport patients are registered on the service database. Liaise with the admissions service to ensure that the reception is provided a list of all expected patients who are attending the hospital for a surgical procedure, on a daily basis, so that they can be directed to the correct day care unit upon arrival. Operate the Switchboard, internal and external bleep systems, cardiac and fire calls, ensuring all calls are passed on to the appropriate extension in a timely fashion, always giving the caller the extension number for future reference. For more detais see JD At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: Salary including High-Cost Area Supplement Opportunity to join the NHS Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Easy and quick transport links A range of attractive benefits and discounts Access to Blue Light Card and other NHS Discount Schemes Free Pilates classes Full support and training to develop your skills Flexible working friendly organisation And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. For further details / informal visits contact: Name: Kumar Sisupalan Job title: Front of House Team Leader Email address: kumar.sisupalan@nhs.net Telephone number: 0207 566 2557 Bussiness hours :Monday to Friday 08:00 to 16:00"}