{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nWaiting Staff (Restaurants) with House of Commons in London, England, United Kingdom\n\nPositions: 2 Band / Grade: CGD2 Salary: £27,025 per annum Contract Type: Permanent, Minimum Hours, Variable Hours Contract Length: Permanent Working Pattern: Full Time, Variable Location On-site (Parliamentary Estate) Leave entitlement: Starting at 30 days per annum, pro-rata Closing Date: 9th September 2024 at 23:55 House of Commons The House of Commons is a unique and exciting place to work right at the heart of the UK's thriving democratic system. Behind the scenes, the House of Commons Service is made up of more than 3,000 employees who support and facilitate the smooth day to day running of the House. They provide professional services to Members of Parliament, their staff, and the wider parliamentary community. Staff Benefits In addition to your salary, we offer an attractive range of benefits including: 30 days’ annual leave (increasing to 35 days after first full leave year). Civil Service pension with an average employer contribution of 27%. Access to training and development. Flexible working. Interest free season ticket loan and bicycle loan. Introduction The Customer Experience and Service Delivery team delivers integrated facilities management services to ensure a comfortable, safe, and efficient environment for MPs, their staff, and staff of the House to work in; as well as providing a welcoming and functional environment for all visitors to the House of Commons. Catering Services sits within the Customer Experience and Service Delivery team and are responsible for the efficient operation of the House of Commons catering facilities. Catering Services at the House of Commons promotes a culture that adheres to the highest ethical standards across all areas of our business. Our commitment to excellence in all we do, combined with a desire to understand, and fulfil our guests’ requirements translates into our customer experience. The Role This is a great opportunity for a customer focused individual to join a thriving team within a busy fine dining restaurant and a front of house events team, right in the heart of the Parliamentary community. We want to inspire our customers to love great food. We are all about embracing passion, energy, and teamwork to serve memorable moments for every one of our customers. We are looking for an enthusiastic individual to deliver an excellent guest dining experience; to provide exceptional care and give a polished and professional service, exceeding our customers’ needs and expectations. Some of the responsibilities for this role include: Maintain an up-to-date working knowledge of the menu items and daily specials, including allergen information. Demonstrate product knowledge by advising the customer/answering queries, explaining how products are made, ingredients within a dish. Respond to the dynamics of the service environment, being proactive at quiet times whilst anticipating and meeting the needs of the fast-paced restaurant environment, offering help to other team members when requested. Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages. Maintain stock levels/product availability by replenishing fridges/stores within outlet guidelines, correctly labelled to ensure compliance with food safety guidelines. Skills And Experience To be successful in this role you will demonstrate: Experience of delivering an excellent standard of hospitality service within a customer facing catering role, demonstrating flexibility and the ability to respond to the ever-changing dynamics of the service environment and the needs of different groups of people. Experience in a hospitality venue, visitor attraction or other busy customer facing environment. Experience of delivering a high standard of service in line with the objectives of a hospitality business in a diverse environment of customers and other stakeholders, demonstrating a positive suggestive sales approach. Next Steps And Additional Information CV & Supporting Statement – If you would like to apply for this role, please submit your CV and covering letter with a 500 word limit. More information on the role and the full criteria can be found in the Job Description. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances. "}