{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nOcean Import Agent with Expeditors in Bristol, England, United Kingdom\n\n Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description To be part of a dynamic team environment, ensuring timely and accurate movement of freight and information, while providing exceptional customer service. Responsibilities include coordinating with international agents and vendors, tracking shipments, managing invoicing, and maintaining compliance with standard operating procedures. KEY RESPONSIBILITIES: Collaborate within a dynamic team environment to ensure smooth and timely freight process flow. Liaise with international agents, carriers, and vendors to coordinate transportation and ensure timely processing of shipments. Coordinate with internal departments such as customer service, cartage, and accounting to facilitate the smooth handling of import shipments and resolve any operational issues. Efficiently track and trace Ocean Import files, utilizing internal tools, as well as external resources. Ensure accurate shipping details are consistently updated in the system. Utilize workflow monitors and reporting to effectively oversee daily shipments. Adhere to all customer standard operating procedures and promptly update any changes in Standard Operational Procedure, under the guidance of the Supervisor/Manager. Maintain effective overseas communications by ensuring timely responses to emails and requests in accordance with Expeditors communication standards. Reconcile and arrange weekly payment of service provider invoices that are on account, ensuring all received invoices are processed promptly to ensure uninterrupted flow of shipments. Participate in team meetings, training sessions, and performance reviews to contribute to a collaborative and high-performing work environment. Qualifications Qualifications Minimum of 1-2 years of experience in ocean freight forwarding, import/export operations, or related logistics field. Adequate understanding of ocean freight operations, including import regulations, documentation, customs procedures, and compliance requirements. Familiarity with international trade terms (Incoterms) and shipping documentation such as bills of lading, commercial invoices, and packing lists. Strong attention to detail and accuracy in processing shipping documentation, ensuring compliance with regulations, and minimising errors in data entry. Commitment to providing exceptional customer service, resolving inquiries or issues promptly, and maintaining positive relationships with colleges, clients and service providers. Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday, Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus "}