{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nEngagement Officer with NHS 24 in Glasgow, Scotland, United Kingdom\n\nFixed Term or Secondment Opportunity with the potential to last for up to 12 months Are you experienced in Engagement and looking for a new opportunity? Do you have experience of working in a fast-paced environment within a large organisation? Are you passionate about engaging with others and working as part of a team to achieve shared goals? Who We Are As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services. We have six regional centres Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centres. The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities. The Role The principal role of the Engagement Officer is to support senior Stakeholder Engagement and Equalities & Participation post holders, in the planning and delivery of strategies, policies and systems for internal as well as external stakeholder engagement, relationship management supporting service development and promotion of NHS 24s range of multi-channel health and care services. The post holder will be responsible for ensuring the effective development and deployment of specific projects and programmes of work, utilising various engagement methodologies, with the overarching aim of embedding robust stakeholder involvement, stakeholder management and person centred practices across all areas of work. Stakeholder engagement is pivotal in ensuring insights are looped back into service development therefore the post holder will have responsibility, working alongside colleagues across the wider directorate, in enabling NHS 24 to develop and deliver services and products thatmeet both user and business need. Key Responsibilities Identify how best to plan, develop and implement programmes of work applying effective engagement methodologies in order that key service as well as specific partnership and engagement objectives are met. seek and identify new and creative opportunities for raising awareness, promotion and use of all services and channels of delivery internally as well as externally across other organisations. Arrange and Chair meetings as required collating, preparing and distributing agenda and papers as necessary and engaging forum members as appropriate i.e., NHS 24 Public Partnership Forum Actively deploy programme management methodology to ensure that key areas of work are appropriately managed and governed. Successful Applicant Will Be educated to degree level or equivalent experience in applying a range of effective stakeholder engagement methodologies. Demonstrate evidence of successful engagement activity/partnership working and relationship management with a range of stakeholders and members of the public. Have good knowledge of MS Office packages including MS Teams, Word, PowerPoint and Microsoft Outlook and Excel. A knowledge of Webropol would be an advantage. Benefits NHS 24 offers a complete benefits package, with a temporary contract on Band 5 £30,229 - £37,664 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service. We Also Offer You Many Supportive Policies To Enhance Your Employee Journey And Have a Comprehensive Employee Assistance Programme Provider, Cycle To Work Scheme, Bursary Scheme And a Range Of Learning And Development. As An NHS Scotland Employee You Will Be Entitled To 35 days annual leave (rising to 41) pro-rata Development opportunities including study bursaries, e-learning and classroom-based courses Enhanced pay for working public holidays Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme NHS discounts on goods and services HELP, employee support and assistance This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation. Interested? Please download theJob Pack and Person Specificationfor full details of NHS 24 and this opportunity as well as theCandidate Application Guide which will support you in your application. We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application. NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board. NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in theDisability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies."}