{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHomecare, High-cost Medicine Support Officer with Northampton General Hospital NHS Trust in Northampton, England, United Kingdom\n\nNorthampton General Hospital is an acute NHS trust with a highly respected pharmacy service. As a Trust, we pledge to provide the best possible care with patient safety and quality at the heart of all we do. We have an exciting opportunity for a Homecare and High-cost Medicine Support Officer to join the team. The Homecare department has seen significant growth with over 2000 patients accessing homecare services across an array of therapeutic indications. The successful candidate will be working closely with multi-disciplinary teams across the Trust to maintain current relationships by providing their expertise in ensuring a smooth transition of care for patients between hospital and homecare services. The role will suit an innovative and progressive individual who will be fundamental in the development of department processes. They will be integrated within a team tasked with delivering on our responsibilities to ensure the cost-effective and appropriate prescribing of homecare medicines. Subsequently, the expenditure of these medicines is captured by the team which is later submitted to the Finance department. Previous homecare and high-cost medicine experience is desirable but full training will be provided. If you are an enthusiastic, self-motivated, committed individual who is keen to develop your skills further then we would like to hear from you. The Homecare and High-cost Medicine (HCM) Support Officer will be accountable for the maintenance and accuracy of databases including those that hold patient information. Additionally, they will be the primary prescription checker on receipt / collection of homecare prescriptions and registration forms from clinical teams, checking for administrative discrepancies only. The post-holder will also be the primary contact for queries relating to both prescriptions and invoices as we implement an escalation pathway. The Homecare and HCM Support Officer will be responsible for the daily completion of administrative tasks, such that the expectations of the department are maintained at a high-standard. This includes ensuring all prescriptions are added to checklists and sealed in envelopes, taking minutes for meetings with both Trust and external stakeholders and submitting complaints to homecare providers; recording the details via DATIX and the CAI log. This list is not exhaustive. The Homecare and HCM Support Officer will work closely with the Pharmacy Data Analyst, producing reports on medicines expenditure as required by the Homecare and High-cost Medicine’s team in preparation for the Pharmacy Data Analyst and/or Homecare and High-cost Medicine’s team to analyse such reports. The post-holder will ensure invoices are processed timely and subsequently homecare provider statements are up-to-date to ensure consistent accuracy of the above reports. Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire. Our Excellence Values Compassion Accountability Respect Integrity Courage We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities. We are a Defence positive trust, supporting our reservists, veterans, spouses and partners. The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals. We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative. We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals. For further details / informal visits contact: Name: Ben Powell Job title: Advanced Pharmacy Technician Email address: Ben.Powell1@nhs.net Telephone number: 01604 637000"}