{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAdministrator North Cardiff Medical Centre with GP Practice in Wales in Cardiff\n\n Job Responsibilities: Provide day to day support, leadership, first line management and guidance for the practice team, ensuring an efficient and professional manner is maintained and to provide cover to the admin team, when needed. Managing patient records and IT systems as the Lead for Information management. Chair monthly safeguarding meetings alongside clinical chair. Prepare agendas for meetings and record minutes. Produce weekly rotas for team whilst taking into account all leave, training and any other issues which need to be included or may impact on the rotas. Ensuring that there is adequate cover and developing solutions to maintain safe staffing levels where necessary. Identify any training needs for team and arrange/provide necessary training. Coordinate the activities of the admin team daily and provide training with support from Management team to new and existing staff where appropriate. Ensure compliance with all company policies, procedures, and guidelines. Continually assess and evaluate systems and quality, recommending changes and improvements to the management team as appropriate Manage day to day issues that may arise within the team or with individuals. Regularly evaluate quality of individual and team performance Bi-monthly team meetings with all admin staff Support the annual appraisal process for admin staff. Administrative Duties: Typing of letters, memos, reports, minutes of meetings, etc. To ensure all information is up to date/current and communicate information with all admin staff, ensuring relevant changes are embedded. Amendment of processes and procedures in agreement with management team. To undertake a variety of administrative duties to assist in the smooth running of the practice including management of patient results etc. To support the practice management team in achieving QAIF standards and targets e.g. booking appointments, clinics. Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures. Responding to emails, telephone calls, letters and voicemail messages using initiative, giving information and taking due care in relation to GDPR & Data Protection Act. Collate and store any documentary evidence for audit purposes. Filing and storing records as required Answer incoming calls, transferring calls or dealing with patient requests appropriately. Scanning of hospital letters/patient information onto patients medical records as required Salary Available on Application 30 to 37.5 hours a week Are you looking for an opportunity to enhance your skills and progress your administration / management career within the NHS? Do you have experience of managing and delivering high quality administration support in the NHS. Are you looking for a new challenge? If so, we have an exciting opportunity for you. We are a friendly team at a busy and sometimes challenging GP Surgery and are looking for someone to join us as a permanent Administration Team Leader, working 30-37.5 hrs per week over 5 days. Would you describe yourself as someone that has experience of managing a demanding workload within a team to facilitate effective service delivery. Our culture is important to us, dealing with team members kindly and sensitively, and wider stakeholders. Do you have excellent IT and communication skills? Job Summary/Job purpose Lead the administrative team by intelligently managing the team and workload, having overall responsibility in delivering high quality administration support to the practice. Attention to detail, effectively identifying any issues as they arise whilst finding appropriate solutions. You will be further developing a highly energised and experienced team of medical secretaries through engagement and training opportunities. The primary aim of this role is to streamline the flow of clinical correspondence through organising the number of letters received by the Practice that GPs need to process. Thus, enabling GPs to be able to give priority to the most appropriate correspondence. This will include emails, clinical tasks and forms etc. The post holder will be required to plan the workload of the administrative team and delegate daily tasks ensuring the team identify any key clinical data from correspondence, such as new diagnoses, diagnostic test results, significant health information and/or episodes and health promotion information e.g. BP recordings, height, weight, smoking status etc. This is a diverse role within a busy and interesting GP practice. The post holder will be jointly responsible for the day-to-day supervision and monitoring of administrative staff and associated functions ensuring they are carried out in accordance with agreed procedures, protocols and time-scales, reporting to the Practice Manager as necessary. "}