Assistant Service Manager • London Great Ormond Street Hospital for Children NHS Foundation Trust
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in London
with Great Ormond Street Hospital for Children NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAssistant Service Manager with Great Ormond Street Hospital for Children NHS Foundation Trust in London, England, United Kingdom\n\nAn exciting opportunity has arisen to join the NHS North Thames Genomic Laboratory Hub as our Assistant Service Manager. This Assistant Service Manager post is a key position within the management structure, responsible for providing day-to-day operational management and support for Genomic Laboratory Services alongside the development and delivery of service improvements for our patients and staff. Medicine and the care we offer our patients is changing with the genomic revolution. NHSE launched the National Genomic Medicine Service (GMS) which incorporates the Genomic Laboratory Hubs (GLH) and the Genomic Medicine Service Alliances (GMSA); for North Thames that means working with all healthcare providers and stakeholders in our geography. You will have demonstrable experience of service management; of working within a multi-professional team and of working collaboratively with both internal and external stakeholders. You will need to have a strong commitment to improving services whilst remaining passionate about quality and safety. You will have a proven track record of successful operational management experience and will demonstrate a high standard of communication and organisational skills. There will be opportunities to assist with service improvement projects. Responsible for all Administrative functions across the North Thames Genomic Laboratory Hub (GLH) Rare Disease Laboratory to provide a good quality, timely service to both our internal and external users.. Responsibility for maintenance of established procedures and oversight of the preparation and review of operating policies. Implementation of new policies and procedures as required Ensure comprehensive administrative support is provided to the GLH and Rare Disease Laboratory senior teams Provide secretarial services including writing and distributing agendas, papers and minutes for GLH Senior Management meetings as required (often of a complex and highly technical nature) To ensure development of maximum productivity and efficiency in admin working practices Ensure development, co-ordination and maintenance of a customer service focus within department Raise invoices and credit notes in accordance with trust policies. Correct coding of invoices GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination. We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed. We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members. We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion. We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee. For further details / informal visits contact: Name: Nicole Elkins Job title: Service Manager Email address: nicole.elkins@gosh.nhs.uk Telephone number: 0207 762 6888 ext 4760"}