Care Assistant • Frimley Frimley Health NHS Foundation Trust
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in Frimley
with Frimley Health NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCare Assistant with Frimley Health NHS Foundation Trust in Frimley, England, United Kingdom\n\n Job Overview We are looking to appoint an enthusiastic Care Assistant to support the Registered Nurses on our Children's ward and Paediatric Assessment Unit. You will possess excellent communication skills, a willingness to learn both clinical and clerical duties to provide the necessary support for nursing and medical colleagues to the highest standards of care. The role is focused on delivering high quality care whilst ensuring a comfortable and safe environment for the patient and their family. You will be supported by a Senior Ward Sister, Clinical Matron and Head of Nursing for your development. This vacancy is linked to a level 2 apprenticeship. This will support you to gain relevant knowledge, skills and experience that will help you achieve your potential in this role. Working alongside the Trust’s experienced staff you will be supported to gain the apprenticeship qualification and functional skills in maths and English if required. This is a great opportunity to gain a national recognised qualification while you are working and earning, which will support you in both this role and in your future career at Frimley Health. You will not be required to undertake an apprenticeship if you have previously completed a relevant apprenticeship, NVQ or similar qualification. Main duties of the job Purpose Of Job To provide supervised clinical and administrative support to the nursing and medical staff who will be providing high standards of patient care. To contribute towards the effective running of the department by performing a range of clinical and administration tasks. Working for our organisation Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire. As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area. We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties. Detailed Job Description And Main Responsibilities KEY TASKS & RESPONSIBILITIES : To ensure that all patients and other members of the public and staff are treated in a polite and considerate manner and receive prompt attention when required. To ensure that any telephone messages or enquiries are conveyed and dealt with in a timely and clear manner. To fulfill administration duties as required. To ensure that all assigned duties both clinical and non clinical are carried out efficiently and effectively. To use the various hospital IT systems in order to assist the nursing and medical staff. To act as a chaperone, and assist the nursing and medical staff with any investigations or procedures. At all times to be aware of the limits of your own levels of competence and at no time attempt tasks above and beyond their abilities and to work within the limits set by departmental policies. To comply with Trust Infection Control Policies at all times. To be aware of hospital policy regarding patient confidentiality and to respect patient’s rights and dignity at all times. To actively adhere to hospital policy regarding incident reporting. To be aware of the complaints procedure. To be cost effective in the use of equipment and resources, to ensure equipment is in good working order, stored correctly and ready for immediate use. Maintain accurate, up to date records of all contact with patients and their carers. Person specification Qualifications Essential criteria Educated to GCSE (or equivalent) level Good keyboard skills Willing to undertake training appropriate for the role Desirable criteria Knowledge of hospital computer systems Specific competences for role Essential criteria Sound written English and verbal communication skills Ability to communicate verbally with all levels of personnel within the organisation Able to work with team and independently Courteous and polite Good administration and organisational skills Desirable criteria Phlebotomy and Cannulation Skills Work Experience Essential criteria Care Assistant or Housekeeper experience, in acute hospital setting Desirable criteria Customer care experience Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest further in diagnostics and inpatient capacity at Frimley Park. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patien"}