{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nService Manager with AV Gouda in Leeds, England, United Kingdom\n\n Location: Leeds Salary: Up to £43,259 per annum DOE Reports To: Regional Manager / Director Main Purpose The Service Manager will oversee the management of a neurological rehabilitation service in Leeds, ensuring the highest standards of care and support. The role involves leading a multidisciplinary team, maintaining regulatory compliance, managing budgets, and driving business development. The manager is responsible for supporting individuals during their assessment and rehabilitation periods, ensuring a safe and empowering environment for recovery. Main Responsibilities Provide leadership and management support, promoting a positive culture among staff. Oversee senior teams and clinicians to ensure high standards of care and performance. Manage recruitment, induction, training, and staff compliance with regulations. Develop and implement person-centred care and rehabilitation plans, tailored to individual needs. Ensure the service operates within budget and meets financial objectives. Promote the service to external stakeholders, driving new business opportunities and managing planned changes. Monitor quality standards in collaboration with quality assurance teams to ensure continuous improvement. Ensure the environment and facilities are safe, well-maintained, and conducive to supporting recovery. Lead service user assessments, support plans, and reviews, empowering individuals throughout their recovery journey. Personal Development, Supervision, and Training: Keep up to date with best practices in social care and leadership, promoting innovation and addressing any poor practices. Participate in regular supervision, training, conferences, and professional development opportunities. Actively contribute to internal and external team meetings. Policies and Procedures: Ensure adherence to policies related to staff management, service delivery, and health and safety. Manage compliments and complaints in line with organisational guidelines, ensuring prompt resolution. Embed principles of equality, diversity, and inclusion in all practices. Person Specification: Essential QCF (NVQ) Level 5 Diploma in Health and Social Care or equivalent qualification, or a commitment to work towards one. Extensive experience managing residential services, staff, and budgets. Strong knowledge of statutory requirements, legislation, and care outcomes. Ability to work effectively within a multidisciplinary team and manage complex services. Proficient in IT, especially Microsoft Office. Desirable: Educated to degree level/QCF Level 5 in Health/Social Care. Experience in business planning and change management within the healthcare sector. ICT skills qualification. Other Requirements: Full driving licence and the ability to travel for the role. Flexibility to work unsociable hours as needed. Salary: Up to £43,259 per annum DOE For more information, please contact Emma Brown 01206 616695 option 3."}