1. Can you describe your understanding of what a support worker does and the key responsibilities associated with this role? Can you describe your understanding of what a support worker does and the key responsibilities associated with this role?
2. Can you share any previous experience you have in providing personal care to individuals with support needs? Can you share any previous experience you have in providing personal care to individuals with support needs?
3. How do you ensure that the dignity and respect of service users are maintained in your daily work? How do you ensure that the dignity and respect of service users are maintained in your daily work?
4. Can you provide an example of a time when you successfully communicated with a service user or a family member to resolve an issue or improve their situation? Can you provide an example of a time when you successfully communicated with a service user or a family member to resolve an issue or improve their situation?
5. Describe your experience working as part of a team. How do you contribute to a positive team environment? Describe your experience working as part of a team. How do you contribute to a positive team environment?
6. Can you give an example of a decision you made while working independently that had a positive outcome for a service user? Can you give an example of a decision you made while working independently that had a positive outcome for a service user?
7. What is your experience with managing and administering medication for service users? How do you ensure accuracy in this process? What is your experience with managing and administering medication for service users? How do you ensure accuracy in this process?
8. Why is it important to maintain clear and accurate records in the context of care? Can you share your approach to record keeping? Why is it important to maintain clear and accurate records in the context of care? Can you share your approach to record keeping?
9. Can you discuss a situation where you encountered discriminatory behaviour in a care setting? How did you respond? Can you discuss a situation where you encountered discriminatory behaviour in a care setting? How did you respond?
10. How comfortable are you with using technology, such as smartphones and tablets, in your role? Can you provide examples of how you have used these devices in the past? How comfortable are you with using technology, such as smartphones and tablets, in your role? Can you provide examples of how you have used these devices in the past?
11. What is your approach to conducting risk assessments for service users? Can you describe a time when you had to assess and manage risks? What is your approach to conducting risk assessments for service users? Can you describe a time when you had to assess and manage risks?
12. How do you prioritise your tasks and manage deadlines in a busy work environment? How do you prioritise your tasks and manage deadlines in a busy work environment?
13. Can you share an example of how you have provided guidance or support to a colleague in a previous role? Can you share an example of how you have provided guidance or support to a colleague in a previous role?
14. Describe a particularly challenging situation you faced in your role as a support worker. How did you handle it, and what was the outcome? Describe a particularly challenging situation you faced in your role as a support worker. How did you handle it, and what was the outcome?
You can answer as many of these questions as you want.
Good luck!