Interview for Medicines Management Pharmacy Technician

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Practice Interview

Medicines Management Pharmacy Technician • Cardiff
Cardiff and Vale University Health Board

Thank you for your interest in the position of Medicines Management Pharmacy Technician in Cardiff with Cardiff and Vale University Health Board.

This is a video practice interview and we use your computer's webcam & microphone device's camera phone's camera to record your answers.

We record your answers one at a time. The whole thing should take you less than five minutes.

Interview Progress What to expect Continue below

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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Then, we'll ask you to answer one or more questions of your choice from the list below:

1. Can you tell us about your professional background and what led you to become a Pharmacy Technician? Can you tell us about your professional background and what led you to become a Pharmacy Technician?

2. Are you currently registered with the GPhC, or when do you anticipate qualifying? Are you currently registered with the GPhC, or when do you anticipate qualifying?

3. Have you undertaken any specific training or qualifications related to Medicines Management or Accuracy Checking Technician (ACT)? If so, could you elaborate on those? Have you undertaken any specific training or qualifications related to Medicines Management or Accuracy Checking Technician (ACT)? If so, could you elaborate on those?

4. What do you understand by “medicines independence” for patients, and how do you think you can support this aspect in your role? What do you understand by “medicines independence” for patients, and how do you think you can support this aspect in your role?

5. Describe your experience with medication discharge processes. How have you ensured safe ongoing supplies of medicines for patients transitioning from hospital to community? Describe your experience with medication discharge processes. How have you ensured safe ongoing supplies of medicines for patients transitioning from hospital to community?

6. Can you provide an example of a complex medicines discharge situation you’ve encountered, and how you successfully managed it? Can you provide an example of a complex medicines discharge situation you’ve encountered, and how you successfully managed it?

7. How do you ensure effective communication with patients regarding their medicines? Can you share an instance where your communication skills made a difference? How do you ensure effective communication with patients regarding their medicines? Can you share an instance where your communication skills made a difference?

8. In a busy hospital environment, how do you prioritise patient needs while managing your workload? In a busy hospital environment, how do you prioritise patient needs while managing your workload?

9. Can you discuss a time when you had to handle a difficult conversation with a patient or a family member regarding their medication? Can you discuss a time when you had to handle a difficult conversation with a patient or a family member regarding their medication?

10. Can you describe your experience working as part of a multidisciplinary team? How do you collaborate with other healthcare professionals to improve patient care? Can you describe your experience working as part of a multidisciplinary team? How do you collaborate with other healthcare professionals to improve patient care?

11. What role do you think the Pharmacy Technician plays in the wider context of the healthcare team within a hospital setting? What role do you think the Pharmacy Technician plays in the wider context of the healthcare team within a hospital setting?

12. What skills do you believe are essential for a successful Medicines Management Pharmacy Technician, and how do you demonstrate these qualities? What skills do you believe are essential for a successful Medicines Management Pharmacy Technician, and how do you demonstrate these qualities?

13. How do you stay up-to-date with the latest developments in pharmacy practice and medicines management? How do you stay up-to-date with the latest developments in pharmacy practice and medicines management?

14. This role may involve working with diverse groups of patients. How do you ensure your practice is inclusive and respectful of different backgrounds, including language differences? This role may involve working with diverse groups of patients. How do you ensure your practice is inclusive and respectful of different backgrounds, including language differences?

15. What excites you most about this role within the Medicines Management Team at Cardiff and Vale University Health Board? What excites you most about this role within the Medicines Management Team at Cardiff and Vale University Health Board?

16. What are your professional aspirations in the field of pharmacy, particularly regarding further training or qualifications? What are your professional aspirations in the field of pharmacy, particularly regarding further training or qualifications?

17. How do you think the principles outlined in our mission statement, “Caring for People, Keeping People Well”, reflect in the role of a pharmacy technician? How do you think the principles outlined in our mission statement, “Caring for People, Keeping People Well”, reflect in the role of a pharmacy technician?

18. Are you able to converse in Welsh? If so, how do you think your language skills can enhance your interactions with patients and the community? Are you able to converse in Welsh? If so, how do you think your language skills can enhance your interactions with patients and the community?

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1. Can you tell us about your professional background and what led you to become a Pharmacy Technician?

queh1wpa General Background and Qualifications

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Interview Summary
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Role: Medicines Management Pharmacy Technician in Cardiff

Interviewed on Tuesday 18 March 2025 at 09:45.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nMedicines Management Pharmacy Technician with Cardiff and Vale University Health Board in Cardiff, Wales, United Kingdom\n\nAt the University Hospital Wales, our patients are at the heart of everything we do. We are dedicated to delivering the best quality care to our local communities and need committed and skilled people to help achieve this. Are you a registered Pharmacy Technician or Pre-Registration Pharmacy Technician qualifying soon? Are you pro-active and ambitious about providing exceptional care and experience for patients? If then answer is yes, the Pharmacy Department is currently recruiting for a Medicines Management Pharmacy Technician to join our team. This is an exciting opportunity to work directly with patients, supporting medicines independence and identifying appropriate aids or solutions to enable safe medicines management on discharge. To facilitate the medication discharge ensuring safe ongoing supplies of medicines in the community. To undertake medicines administration for an identified cohort of patients in an identified area. Whilst ACT and Medicines Management qualifications are required for this post, we welcome applicants who wish to work towards these qualifications and full training will be provided. During training the contract will be Annex 21: 75% of a Band 5 for up to 12 months until qualifications in both ACT and Medicines Management are achieved. We are looking for an enthusiastic Pharmacy Technician to join our friendly Medicines Management Team at University Hospital Wales, Cardiff. The role will involve working as an integral part of our Medicines Management Pharmacy team, delivering a patient-orientated Medicines Management service and working closely with our patients to aid medicines administration, support medicines independence and facilitate complex medicines discharge situations discharge across the Health board. You will need to be a GPhC registered Pharmacy Technician or working towards qualifying within 3 months, with excellent organisational and communication skills and a passion for providing a Patient focused service. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community. Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds. For further details / informal visits contact: Name: Sian Davies Job title: Senior Pharmacy Technician Medicines Management Email address: sian.davies9@wales.nhs.uk Telephone number: 02920 744683"}