Interview for Customer Care Specialist

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Customer Care Specialist • Manchester
The Portfolio Group

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Role: Customer Care Specialist in Manchester

Interviewed on Friday 22 November 2024 at 08:10.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCustomer Care Specialist with The Portfolio Group in Manchester, England, United Kingdom\n\nA fast paced, global software business leaders are looking for a talented Customer Care Specialist in Manchester. About The Role You will be providing a super-duper service to new and existing clients through critical care support, by identifying \"at risk\" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale, or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's strategy whilst exceeding individual KPIs and embrace company's values with every interaction. About You Customer service experience is essential Soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast-paced environment Able to adapt to change Great salary package with excellent benefits. Apply today! 48325MS INDMANJ "}