{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAdministrator with Cheshire and Wirral Partnership NHS Foundation Trust in Birkenhead\n\n Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment , which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon. An exciting opportunity has arisen for a dedicated, enthusiastic and highly motivated Band 3 administrators. You will have excellent knowledge of local and national guidance on NHS Continuing Healthcare and NHS Funded Nursing Care, to join our Continuing Healthcare Team here at Cheshire & Wirral Partnership Trust. You will be acting as a first point of contact for the department, dealing with routine enquiries in a pleasant and helpful manner, communicating relevant information and referring to other team members as appropriate;Providing a sensitive and efficient administrative support for the department and maintaining confidentiality of information relating to service users;* To book appointments following service standards. This will require having direct contact with distressed and anxious patients and their relatives, treating them with tact and dignity at all times;* Accurate and timely inputting onto the Continuing Healthcare database, maintaining data storage and archiving of data as required and in accordance with procedures;* To arrange and prepare for Multi-Disciplinary Meetings, including the gathering and collation of relevant documentation;* Photocopying scanning and word processing documents, letters, emails, minutes and reports as and when required and in a timely manner;*To handle complaints in accordance with standard operational policy, de-escalating and resolving where possible and escalating to the appropriate person as required;* Monitoring the team email box and distributing emails to relevant team members in a timely manner;* The job description and person specification are an outline of the task, responsibilities and outcomes of the role. The post holder will carry out any other duties as may reasonably be required by their line manager. "}