{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nMedical Secretary (XN03) with Leeds Teaching Hospitals in Leeds\n\n Principal duties and areas of responsibility Clinical Correspondence & Support to Clinical Services Typing/proof reading clinical correspondence relating to outpatient and inpatient attendances and other patient related correspondence on behalf of the consultant and clinical teams. Use a range of IT skills to support the clinical work of the consultant e.g. use of databases and spreadsheets to monitor test results for patients. Support administrative process as deemed appropriate by the Senior Medical Secretary and PSC. To support the clinical teams in the delivery of excellent patient care by actively working with colleagues and other Departments to ensure that all patients registered within the service are proactively supported through their patient journey (This would include but is not limited to: ensuring that follow-up and/or discharge appointments have been made for patients when required escalating to the Patient Services Co-ordinator where appointments have been booked outside the requested timescales). Any other general administrative duties associated with the consultant/clinical team outpatient and inpatient workload. Answer phone calls and deal with enquiries relating to patients and clinical work from a variety of sources, directly resolving where possible or transferring to appropriate personnel. Liaise with GPs, hospital staff and others on behalf of consultant in relation to clinical workload. Maintain appropriate databases (both Trust and Departmental) to support with the delivery of the 18-week pathway or other waiting time standards as appropriate. Assist in the coordination of test results, bringing these to the attention of the consultant and taking resulting action as required. Maintaining an effective administration service Together with colleagues to deputise for the Senior Medical Secretary in cases of absence to ensure Departmental standards are maintained In conjunction with other Team Medical Secretaries and under the supervision of the Senior Medical Secretary to work collectively as a team proactively planning workloads to meet different deadlines and timescales. Create and maintain appropriate record systems relating to clinical workload e.g. tests and results spreadsheets Provide guidance to clerical support officers as necessary. Ensure that health records are tracked on entering and leaving the Department and stored in an appropriate manner in line with Trust Policy and patient confidentiality. Ensure that health records are maintained to a high standard at all times. All documentation and investigation results must be securely filed in the correct section in chronological order. Support Data Quality Indicators by ensuring that patient information is accurate and updated on relevant paper and computerised systems. Access information systems to obtain clinical information as required by the medical teams including investigation results or other information e.g. from results server, PPM or WinDIP Work as part of the team to ensure that all phone calls are answered within the department during core office hours. Provide information to Senior Medical Secretary/PSC/Assistant PSC, as appropriate, relating to workload and work outstanding. Provide cover for other team secretaries/clerical staff when on annual leave or sick leave. Additional duties Any other duties that from time to time may be deemed necessary by the Trust/Directorates that are commensurate to the role. Expected Shortlisting Date 15/10/2024 Planned Interview Date 23/10/2024 An exciting opportunity has arisen for a Medical Secretary within the Respiratory Medicine Department at St Jamess University Hospital which provides support to the Adult Cystic Fibrosis Unit & Primary Ciliary Dyskinesia which plays a vital role in the provision of outstanding patient care at Leeds Teaching Hospitals. This role is both demanding and interesting, but you will be joining a team of friendly and well-established Clinicians and Nurse Specialists as well as a supportive team of Administrative Staff and other key members of the team who provide important medical input to our patients. We are looking for an experienced Medical Secretary who is able to demonstrate flexibility, the ability to work under pressure and deal with a variety of tasks to meet deadlines as well as good communication and organisational skills. Duties will include audio typing, dealing with telephone and email enquiries and processing correspondence. Please refer to the job description for full details. We are looking for someone who is enthusiastic, and who is a team player. The successful candidate will find this a challenging and interesting role. You will be willing to undergo training, be diplomatic and committed to the provision of a quality service. "}