Interview for Customer Service Coordinator

This question is optional.
You can skip it

jobsincare
Practice Interview

Practice Interview

Customer Service Coordinator • London
Fawkes &amp; Reece

Thank you for your interest in the position of Customer Service Coordinator in London with Fawkes & Reece.

Interview Progress What to expect Continue below

You've already answered some of these questions.

We've marked the ones that you've done with a check

You can continue the interview below.

First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Question here

Question ID Question GROUPING

This question is optional. You can skip it

Saving...

Please wait...

The preview image will be black while recording; please just continue to record your answer as normal.

Interview Summary
• Check and Send

Role: Customer Service Coordinator in London

Interviewed on Friday 22 November 2024 at 09:35.

If everything looks good then click below to send your interview.
Your interview will also be saved to your account.

jqMu1Vv7 Fawkes &amp; Reece {"required":[],"optional":[]}

Cancel Interview

{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCustomer Service Coordinator with Fawkes &amp; Reece in London, England, United Kingdom\n\nI am working with a Luxury Housing Developer who have the opportunity to join them as a Customer Service Coordinator. As well as stability they offer the chance to progress within the business The ideal candidate will have at least 1 years experience working within a customer service department of either a property developer, a housing association or a council. You will need to have the ability to deliver excellent customer service even whilst under pressure & you need to thrive in a fast paced environment Day To Day Duties Dealing with questions & queries from customers during their warranty period Analysing the problem and diagnosing it as a defect against the warranty Responding the emails from customers and monitoring the central customer service inbox Being the first point of contact for the customer care team Ensuring that the CRM system is up to date Once the defect has been rectified closing it on the CRM system Communication with the Operatives and booking in their works Maintaining good relationships with sub contractors for the specialised works Delivering excellent customer service at all times Dealing with invoices If you would like to apply for this role please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office"}