{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nWard Clerk-Health Records with NHS Scotland in Glasgow, Scotland, United Kingdom\n\nNHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included. NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board. The shift pattern for this position is Mon Thursday 0800-1600, Friday 0800-1530. This post may close early to the volume of response. Please submit your application form as soon as possible. This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS). To support effective clinical care by providing an efficient Health Records service to patients in a ward environment. To ensure patient’s health records are administered and processed accurately and remain confidential. The post holder will provide cover in multiple wards as and when required. The post holder will be expected to undertake all duties such as reception of patients, answering telephone, appointment booking and maintaining demographic information on the patient management system. It is essential that the candidate has previous clerical/reception experience along with experience of working with the general public in a customer service environment. Good organisational, keyboard and communication skills are essential along with being proficient in the use of computer systems. This is a GGC wide post. Contractual Base will be QEUH, post holder may be required to cover other sites due to operational needs. This post is permanent. Informal contact: Daniel Cumming, Supervisor, 0141 201 1988, Daniel.cumming@ggc.scot.nhs.uk Details on how to contact the Recruitment Service can be found within the Candidate Information Packs. NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process. For application portal/log-in issues, please contact in the first instance."}