{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCustomer Service Advisor - Medical with Revolution Recruitment Resources Ltd in Crawley, England, United Kingdom\n\n Customer Service Advisor - Inbound Medical Care Industry Crawley £22,585 Plus Benefits All Training given Revolution Recruitment Resources Ltd is recruiting for an inbound Customer Service Representative for a pharmaceutical Prescritpion company based in Crawley. This company is an independent family run business that have been providing free prescription deliveries for over 40 years. They proudly work alongside the NHS for Stoma Care, Diabetes, Bladder & Bowel Management. About The Role The role of Customer Service Advisor predominantly focuses on telephonesupport for patients, healthcare professionals and suppliers. You will be makingsure that orders are fulfilled correctly and any queries are dealt with in aprofessional and courteous manner. Key Responsibilities (including But Not Limited To) Processing orders on the phone for Nurses and Patients Managing queries relating to orders, products or other services Investigating any delays or delivery issues Working with the warehouse ensure all orders are processed on time. About The Candidate The ideal candidate will have a strong understanding of working within acustomer services environment, ideally via the phone. They will also need tohave an interest in working within the Medical/NHS industry. Requirements Effective Telephone and communication skills Has an empathetic ear and can communicate with people on all levels Excellent verbal and written communications Confidence with new technologies A problem solver Self-motivated and enjoys working within a team Can manage and priorities a wide variety of urgent tasks Benefits: Casual dress code Company events On-site parking Sick Pay after Probation Supportive and Vibrant office environmentSchedule: 8 hour shift with a 30 minute lunch break Monday to Friday No weekends If you feel you are a strong candidate for this role, please apply with your CV and a member of our team shall be in touch."}