{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHelpdesk Coordinator with Liverpool John Moores University in Liverpool, England, United Kingdom\n\nLiverpool John Moores University (LJMU) is a distinctive, unique institution, rooted in the Liverpool City Region and with a global presence. Our students and staff, past, present, and future, are the beating heart of our city and can be found in every corner of every industry and community. We couldn’t exist anywhere else and have shaped the city in which we belong. Working with the people of Liverpool to improve lives and support communities is at the heart of why we were founded and why we exist today. Our Estates Development and Campus Services department is looking to recruit a permanent, full-time Helpdesk Coordinator, to work on the Estates and Facilities Management Helpdesk. Our Helpdesk is a critical service in the University and is the main point of contact for all our customers, to report maintenance issues and request support from our Campus Services Teams. The hours of working will be 9am to 5pm, Monday to Friday. You will be highly motivated and have a passion for always providing a high standard of customer care, responding efficiently and effectively to a broad range of enquiries via telephone or the University CAFM system, Invida. You will have a customer care ethos, a strong work ethic, excellent communication skills, experience in the use of IT and experience of delivering excellent customer service. Reliability, flexibility, and professionalism are key attributes for this position. You will educated to at least Grade C GCSE in English & Maths, and have experience of working to tight deadlines and effective time management. In return, we offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction, and development support as well as family-friendly policies. This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do. Find out more about working at LJMU here . If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you. LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity and religion or belief. All our appointments are made on merit. Please note all of our vacancies will be closed to applications at midnight on the advertised closing date, unless otherwise stated."}