{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCUSTOMER CARE ASSOCIATE with Astrid & Miyu in London, England, United Kingdom\n\nFounded by our inspiring CEO Connie Nam, Astrid and Miyu is internationally celebrated over a decade later as being more than just a jewellery brand with innovation at its core and a strong mission to revolutionise the jewellery experience. We celebrate and empower diversity, recognise the value of our people & support matters that are important to us – everyone is welcome. To see this in action, check out our Tik Tok. Alignment to our core values is what we cherish above and beyond anything else. Our 3 core values are: ✨ Grow Together , Celebrate Each Other and Break All Boundaries ✨ We are proud of our journey so far and are looking for more ambitious and values driven people to join us as we continue to grow. WHAT'S THE MISSION? “To provide a personal and extraordinary customer service experience for our community with a positive and empathetic outlook, whilst using your own initiative to quickly and efficiently solve any problems, queries or feedback”. WHAT DOES SUCCESS LOOK LIKE? Helping our customers by being their first point of contact for any queries via phone, e-mail or live chat. Being proactive when it comes to liaising with parcel delivery providers both in the UK and internationally to follow up on any delivery or tracking issues. Providing an exceptional customer service through digital styling sessions. WHAT WOULD YOU LIKE FROM ME? Our core values resonate with you personally. Previous customer service experience in retail, office or hospitality. A flexible attitude and the ability to take initiative. A friendly and helpful personality with excellent interpersonal skills. WHAT WE DO FOR YOU: £26k-£28k per year Product Allowance + Friends & Family Discount. Hybrid and flexible working plus summer hours. 25 days holiday + bank holidays + loyalty accrual + Buy/Sell options. Lunch clubs & Socials. Personal Financial Coaching. Allowance toward your work from home set up. Sabbatical after 3 years service. Increased parental leave after 2 years service. We have lots of little extras but we really believe the best part about working for us is being surrounded by people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self. "}