{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nOutpatients Administrator (Fixed Term 18 Months) with The Royal Berkshire in Reading, England, United Kingdom\n\n Band 3 Outpatients Administrator (Orthopaedic and Fracture Clinic) This is a Fixed Term/Secondment opportunity for 18 Months** An exciting opportunity has arisen in the Orthopaedic and Fracture Clinic to join our friendly team of Outpatient Administrators. The department is covered between 08.30 to 17.30 Monday to Friday (closed Bank Holidays). Duties will involve welcoming attending patients and relatives within the department and ensuring that they are booked in accurately on the electronic system. You will also schedule return appointments as required, including those patients being followed-up by telephone. The administration team is responsible for ordering stock for the department, organising hospital transport and booking interpreters. The post includes the administration of the daily Virtual Fracture Clinic, working as part of a multidisciplinary team. This is a very busy clinic and requires the post holder to manage referrals, schedule appointments and complete patient correspondence in line with current protocols. You will need to be able to work in a calm, logical and methodical way but be able to multi-task. You must possess effective communication skills whilst dealing with frequent interruptions. You should have good keyboard skills and previous experience in a healthcare setting would be an advantage. You will be required to have a good level of education and have experience in administration and clerical duties with customer care skills. Full training will be given on IT systems and processes. You will need to display the agreed behaviours of the Directorate and the Trust as encapsulated by the performance management and personal development documentation, and in particular, the Trust expects all staff to comply with all relevant policies and codes of conduct and to display the values of the Trust. The key purpose of this role is to deliver a 'world class' service to the Trust and you will be expected to deliver this level of service through personal conduct, personal responsibility and the following key characteristics. Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK. The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good. Our values: C ompassionate, A spirational, R esourceful, E xcellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented staff to make this happen. For further details / informal visits contact: Name: Lucy Ella Job title: Deputy Department Manager Email address: lucy.ella@royalberkshire.nhs.uk Telephone number: 01183227550 Lucy Ella (Trauma and Orthopaedics Deputy Department Manager) on 0118 322 7550 or lucy.ella@royalberkshire.nhs.uk"}