{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHousing & Support Officer - ABC10863 with Aberdeen City Council in Aberdeen, Scotland, United Kingdom\n\n Job Description Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we're looking for. Duration: Full Time and Part Time, Permanent Location: Tillydrone Housing Office, Marischal College, Mastrick Access Point and Greyhope Community Hub Roles that require PVG Membership Please note that with effect from 1 April 2023, where a role requires PVG membership, candidates will be required to meet the cost of the PVG membership. This applies only to roles with a full time equivalent salary of £30,000 and above. (Teaching roles and jobs at Grade 11 and above (currently £30,727 per annum / £15.97 per hour) The Council will pay for the PVG membership cost initially, either £18 for existing PVG scheme members, or £59 for non-members, and this cost will be deducted from an employee’s first FULL month’s salary payment. Job Purpose/about The Role This is a community-based role responsible for improving quality of life in households and across communities. The role involves supporting Council tenants to manage and maintain tenancies to improve outcomes by responding to, and reducing, need and risk. The postholder will contribute to realising our vision for a place where all people can prosper and has a critical role in supporting tenants in our most vulnerable communities by helping prevent harm, and intervening early where there is risk. This includes working with households to respond to early identification of Adult and Child Protection concerns to remove the risk of escalation above relevant thresholds and accelerating the provision of secure tenancies through the Housing 1st and Rapid Rehousing Transition Plans. The role will contribute to the identified outcomes recognising the importance of partnership working. Requirements Standard Grade or equivalent. Responsibilities Ability to develop and sustain relationships with people and communities with complex needs Ability to focus on the best outcome for each household and work to achieve it with them. Ability to deliver public services to required standards and outcomes. Ability to work autonomously, managing own workload, deadlines and appointments, exercise judgement and initiative, take personal responsibility and accountability for your own practice. Ability to identify vulnerable people, assess needs and implement actions to achieve better outcomes. Ability to assess and respond to risk within complex situations. Ability to communicate and influence effectively in both oral and written forms with a wide range of audience. Ability to produce and maintain accurate reports and documentation. Ability to use a range of computer packages. Eg Microsoft Office Qualified or working towards mandatory achievement of level 3 SVQ (SCQF Level 7) Health and Social Care related qualification to meet registration requirement and CIH in Housing as appropriate Ability to work within collaboratively within a multi-disciplinary context Ability to empathise with, and help, people who are recognised as vulnerable. Ability to deal with sensitive information and confrontational situations using professional judgement and effective communication skills Ability to recognise cases that require input from other services including guidance from line manager The Individual Please see Job Profile for further details. Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. Flexible Working We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation. Disability Confident We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk. Armed Forces We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme. We have a specific email address for those in the forces, those who have left the forces, as well as their partners / spouses / families: armedforces@aberdeencity.gov.uk. We are able to answer questions about jobs and our application / selection process, as well as about our employee support provisions. Guaranteed Interview Scheme Role We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for our roles and who: have a disability are care-experienced and aged 16-29 are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships) have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship are New Scots aged 16-24 and are applying for any apprenticeships Further information can be found at s/jobs\" target=\"_blank\">https://www.aberdeencity.gov.uk/services/jobs"}