{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nTelephone Account Manager with Candoo.co.uk in Leeds, England, United Kingdom\n\n Telephone Sales Account Manager Salary: £28,000 - £32,000 + £7,500 commission Workplace: Home based (with occasional monthly travel to UK office) The Role To manage a designated account base day to day and to achieve activity, growth and retention targets. Achieve these targets by identifying sales opportunities, delivering excellent service, and proving value to maximise the retention of existing advertising spending. What You'll Be Doing Proactively contacting a high-volume, existing account base to establish, build and maintain relationships via phone & video. Understand client needs, identify growth opportunities, present and close with a relevant and bespoke solution. Interpret and explain customers performance data using internal tools to add value and demonstrate ROI. Achievement of weekly KPI’s and performance metrics relevant to business requirements. telephone meetings, quarterly contact rate, revenue and retention. Deliver new initiatives and business campaigns to customers. Identify and conduct relevant product and service training with customers to support the relationship. Be the point of contact to answer customer queries, resolve problems and provide solutions. Recording information in relevant databases and ensure CRM’s are kept up to date. Liaise with internal teams to build internal relationships and deliver the best outcomes for customers. Regular sharing of learnings to colleagues and key stakeholders internally to enhance service and product offering. Prep and plan your customer base, weekly priorities, retention strategies and growth opportunities. Forecast and track client account metrics. We're looking for someone who Has consistently over achieved set sales targets and business KPI’s. Able to thrive in, and contribute to a hardworking and dynamic team. Ability to manage customer expectations and deliver excellent service. Individuals who can demonstrate tenacity, resilience and flexibility. Thrives on taking ownership and accountability for their account base and own behaviours. Actively exhibits a growth mindset and a willingness to learn, develop and respond to feedback. Excellent verbal and written communication skills. Demonstrates strong planning and organisational skills. A “can do” approach. What you'll bring to the role The drive to exceed team expectations. Confidence to take ownership and lead from the front. Analytical and confident ability with data analysis and building stories around this. Ability to flex style and approach to meet customer and business needs. What You Get: Competitive basic salary of £28,000 to £32,000 (dependent on experience) Uncapped OTE commission of £7.5k, with the first 4 months guaranteed Contributory stakeholder pension Optional share save scheme Private healthcare for you and your family, plus additional perks Cash plan covering dental, optical, physio, and more Life assurance at 4 x your basic salary Full initial and ongoing training Ready to seize this fantastic opportunity? Apply now to join a stellar company, immerse yourself in our culture, and propel your career forward."}