{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealthcare Support Worker with NHS Scotland in Glasgow, Scotland, United Kingdom\n\n About The Organisation National Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared services on a national scale using best-in-class systems and standards. Our priority is always the same – to improve the health and well-being of the people of Scotland. We do this by working in partnership with colleagues across Health and Social Care to deliver fit for purpose solutions and systems, delivering high quality services that help our stakeholders to free up resources so they can be re-invested into essential services. As a major division within the NHS National Services Scotland, the Scottish National Blood Transfusion Service (SNBTS) plays a vital role not only in the health of the people of Scotland but also on an international scale – through our leading position in new product development, biomedical research, and donor services. Our goal is to maintain the highest standards to patient care whilst remaining internationally competitive. A subdivision within SNBTS is Patient Services directorate. The directorate provides clinical, technical, and scientific services and advice. There are four hospital Blood Banks located strategically across NHS Scotland, including services to provide Immunohaematology reference work, Histocompatibility and Immunogenetics in support of donors and transplantation, Clinical Apheresis and delivery of the Transfusion Team programme across Scotland. The Post Please note: the title ‘healthcare support worker’ within this role relates to medical laboratory assistance and is not patient facing. This post is based in Despatch Hub, a department based as part of Glasgow Patient Services. The role will mainly surround providing blood components for hospitals in the West of Scotland. This by issuing components through the Laboratory Information Management System (LIMS), packaging and despatching on various methods of transport. Additional responsibilities within this post will include assisting Biomedical Scientists in Patient Services laboratory, with tasks such as: sample reception, equipment maintenances and general housekeeping. The Candidate This post provides a challenging role for a motivated individual to be able to work in a busy and changing environment. The post requires team working and excellent interpersonal skills and you will be required to work flexibly to meet the SNBTS corporate objectives. SNBTS patient services provide support to clinical and hospital services 24 hours, 7 days a week. Staff working in identified areas / departments, will participate in departmental shifts to support these services. The successful candidate will be required to undergo a Disclosure Scotland check. Any candidate who have lived/worked overseas for more than 12 months in the preceding 5 years will also be required to provide a criminal record check from the appropriate overseas agency. For more information on this post see: Healthcare Support Worker (youtube.com) Location and Working Pattern: Gartnavel General Hospital. Monday to Sunday, 37 hours per week. The work pattern will involve 12-hour shifts: 7am-7pm; 7pm-7am. These are both nightshifts and dayshifts. It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS. Benefits Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure. Further Information For an informal discussion on the post, please contact Namdip Kaur , Advanced Healthcare Scientist on namdip.kaur@nhs.scot or Heather Connacher , Advanced Healthcare Scientist at heather.connacher@nhs.scot. Closing date for completed applications is 1st July 2024. Further information on NSS is available from: https://www.nss.nhs.scot/ Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders). NHS National Services Scotland is an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies."}