{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealthcare Assistant - Blood Donation with NHS Blood and Transplant in Brighton, England, United Kingdom\n\n Job Summary At NHS Blood and Transplant we are responsible for blood, organ, tissue, and stem cell donation and carrying out cutting edge research along with providing specialist services to hospitals. It takes all types of volunteer donors to make the donations we need, and it takes all types of people to ensure our life saving work goes ahead. Are you interested in being a part of the vital work we do and starting your careers within the NHS? If so, then join us! Come and work with us at what is an exciting time to join NHSBT, our brand-new Blood Donation Centre is opening in the centre of Brighton - BN1 4BE and will be your place of work. But don’t worry- we are looking for you to start with us as soon as possible so until our new centre opens, you will join our mobile session and will be based initially at BN43 6RJ. The Donor Centre will be open 7 days a week, with a mixture of early and late shifts across the week. Full day shifts are 10 hours (including breaks), with early shifts being 8:00am 6:00pm, and late shifts 10:30am 8:30pm- but there are never any night shifts here! Work-life balance is important to us, and we welcome applications from candidates who would consider flexible working, for example fixed days, fixed shifts, or part shift coverage. When you join us, we will fully train you and you will have 8 weeks dedicated training at one of our other mobile donation teams. Ideally you will complete your training on a full-time basis if possible, however this is flexible and will be discussed with you on an individual basis. All interviews for this role will be held face to face and you will need to be able to attend the session visit in person. Main duties of the job Your responsibilities will include:- Taking part in training to learn how to insert a needle into a donors arm to achieve a blood donation unit. Looking after our donors throughout their donation journey to ensure they have a positive experience and care. Ensuring all documentation from donors is recorded, keeping accurate records throughout the session. Encouraging donors to return by building relationships and delivering an exceptional customer experience. Ensuring the safe handling and management of blood products, needles and a range of equipment. You will be required to work variable hours and days, including evenings, weekends and bank holidays with appropriate notice of the rota see benefits Information for more detail. About You Experience and Knowledge Have experience of dealing with the public. Have experience of delivering a quality customer service. Be willing to learn new technology skills and undergo digital training. Qualifications And Training Have a good standard of numeracy and literacy. Be willing to undertake development and training to upskill yourself including completion of the Skills for Health Care Certificate. Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process. About Us At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers. It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme. We are passionate about creating an inclusive workplace and aim to reflect the diverse communities we work with and positively encourage applications from all sectors of the community. Three small words, one big difference - Caring, Expert and Quality . Together we'll save and improve more lives than ever If you are shortlisted for this role, you will need to attend in person for a blood collection session tour so we can provide you with more in-depth understanding of this role. This will be followed by a face-to-face interview. I regret that we are unable to arrange virtual interviews or tours. Please also note that our travel policy does not allow for the payment of travel expenses. Please note, following changes to UK immigration policy from April 4, we are unable to request Sponsorship for this position, as NHS Band 3 positions no longer meet the required salary threshold. Please do not apply unless you believe you have another means of establishing a right to work, or you are already employed by the NHS and would transfer at a pay point above the base of Band 3 . This vacancy will close at 23:59 on Monday 26 August 2024. Interviews are anticipated to be held on W/C 16th September 2024 subject to confirmation. For informal enquiries please contact Name: Clare Carman, Job Title: Senior Sister Contact Details: clare.carman@nhsbt.nhs.uk"}