Clinical Administrator • York Schoen Clinic UK Group
Thank you for your interest in the position of Clinical Administrator
in York
with Schoen Clinic UK Group.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nClinical Administrator with Schoen Clinic UK Group in York, England, United Kingdom\n\n The Clinical Administrator at Schoen Clinic York will provide efficient, effective and professional reception and administrative support services within a unique, fast-growing service alongside a multi-disciplinary team. You will also be required to assist other Clinical Administrators in providing administrative support for the Clinic during periods of absence and annual leave. Key Accountabilities Reception: Meeting and greeting patients, visitors, consultants and colleagues at reception; acting as the main point of contact for any enquiries. Sort all incoming post and deliveries. Manage outgoing post. Taking telephone calls, directing queries to the relevant person and/or distributing messages as appropriate. Re-stocking of information leaflets, updating of reception sign-in sheets and notice/information boards as appropriate. Ensure reception and waiting areas are kept neat and tidy. Comply with Health and Safety obligations, fire safety and act in a manner that promotes a healthy, safe working environment in accordance with Schoen Clinic policies. Administrative: Manage the “Enquiries” inbox by responding to and/or redirecting as appropriate. Oversee the “Referrals” inbox by liaising with Clinical Team to respond and/or redirect as appropriate. Liaise with IT Support providers to set up all colleague new starters on IT systems and support with queries where possible. Compile paperwork for new admission folders and utilise electronic patient record system to consistently update team with relevant documents/information. Awareness of the Mental Health Act and Mental Capacity Act to support the MHA Administrator in the tracking and storing of required paperwork. Be responsible for the administration and distribution of petty cash to patients and reconciliation of receipts. Monitoring and ordering of both stationery and medical sundries. Correspondence: Manage meeting room bookings via Microsoft Teams and Outlook calendars, approve bookings, notify of any clashes ensuing optimum efficiency of the meeting rooms. Act as Minute Taker for both colleague and patient meetings including CPAs and MDTs when required. Writing of reports and proof-reading/formatting of colleague reports to ensure accuracy and quality for both internal and external distribution. Key skills and experience: A good standard of education including GCSEs in both Maths and English. Can demonstrate clear evidence of continued professional development Experience and proficiency in Microsoft Office and other IT systems. Experience of working in a reception/administration role within a team orientated office environment. Experience in accurate minute taking and report writing. Salary + Benefits: The salary for this role will be between £23,700 - £23,735 per annum depending on experience and you will have access to a wide range of benefits which include (but not limited to): 25 days holiday + bank holidays, which increases with the length of service Enhanced maternity & paternity pay Paid emergency leave Professional development opportunities so that you can build your career with us Contributory pension scheme with Royal London Enhanced Private Medical Insurance with BUPA including access to a private GP service, free screening, and the inclusion of pre-existing conditions. Dental Cover Recognition schemes for employees Eye care scheme with Specsavers Online benefits portal with high street and online shopping discounts Winter flu jabs EAP assistance on a range of topics and concerns "}