Receptionist/ Admin Clerk - Audiology • Manchester Manchester University NHS Foundation Trust
Thank you for your interest in the position of Receptionist/ Admin Clerk - Audiology
in Manchester
with Manchester University NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist/ Admin Clerk - Audiology with Manchester University NHS Foundation Trust in Manchester\n\n To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk. Were looking forward to hearing from you! We are looking for an enthusiastic, committed, dynamic individual to join our growing Audiology Team. The department provides a reception service for all our adult and paediatric audiology services. In addition to reception duties, the successful candidate will be expected to support the admin team with other admin/clerical duties. The role is mainly communicating with patients either face to face when they attend for their appointments, or on the busy phone. Previous NHS experience is not essential and full training will be offered. We offer support through a structured period of induction and orientation along with opportunities for professional and personal development. To be the first point of contact for patients and visitorsTo deliver a high standard of customer and patient care, by providing a friendly, confidential, and non-judgemental approach to all in contact with the service. To liaise with a wide range of service providers to provide an efficient and helpful service to all patients and visitors. To undertake a range of general administrative duties to support the smooth and efficient day-to-day running of the service. This will require excellent organisational skills, working in a demanding environment, and adequate working knowledge of administrative systems. To play a key role in ensuring any issues are escalated or resolved by effectivecommunication, initiative, and by following the Trust and departmental policies and procedures . "}