{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nLearning and Development Helpdesk Administrator with Gloucestershire Health and Care NHS Foundation Trust in Brockworth, Gloucester\n\n The Learning and Development Team provides a wide range of learning opportunities for staff working for the Trust (c 5000 staff) and to a number of partner organisations including Social Care organisations, other NHS organisations, external agencies and private and voluntary organisations. **1 x Fixed Term contract opportunity for up to 12 months* * An exciting opportunity has arisen for a Learning & Development Helpdesk Administrator. Based within the Learning & Development Team, this role is primarily to provide vital helpdesk support to colleagues both in the Trust & external partners, as well as supporting the Learning & Development Team itself. This post requires the post holder to be responsible for a range of tasks such as meeting & greeting colleagues arriving for courses, providing support for trainers & helping colleagues to access training on the Trust's Learning Management System, Care to Learn. The post holder will also be required to deal with a wide range of queries, questions & challenges on the telephone & via team e-mails. Customer service skills will be vital in this role & there will be occasions where priorities are challenging but the variety & successes far outweigh these. Contribute to the delivery of a friendly, efficient and professional training administration service to staff across the Trust, and to external organisations Maintain the Trust's Learning Management System (LMS) to ensure that training records are accessible, up-to-date and accurate Enter data, extract information and run reports using the Trust's LMS, to ensure that staff, managers and others have the information they require Provide administrative support to the wider Learning and Development Team Where required, support the delivery of training by providing a friendly reception service to course attendees, helping set-up and clearing-up training rooms The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. "}